Temporary Control Center Agent (with Portuguese)

Description

Job Summary: Control center agent focused on serving customers via intercom, phone calls, and troubleshooting control systems. Key Highlights: 1. Customer service via intercom and telephone 2. Troubleshooting with control systems and software 3. Opportunity in a company undergoing digital and cultural transformation What drives and inspires us at Telpark is talent. A control center agent is focused on attending our customers (mainly off-street, but also eVolve and on-street). The primary means of resolution is via intercom from our parking facilities, but agents also receive phone calls (from parking facilities, eVolve chargers, and on-street customers under certain contracts). A control center agent is capable of resolving primary customer issues using all required control systems and software. Basic information security awareness (policies, regulations, and security) If you wish to join a growing company currently undergoing digital and cultural transformation, now is your moment.