Description
**Job Description**
Do you want to join the world’s leading premium mobility company? Do you have experience in B2B customer service? Are you motivated by goal-oriented work and delivering premium service? If so, this is your opportunity to join TeamOrange!
**YOUR ROLE AT SIXT**
* You will serve B2B customers (agencies, replacements, corporate clients, etc.) via phone and email to deliver premium service in managing their accounts, rates, commissions, products, services, and reservations
* You will provide internal support and assist other departments within Sales and Operations
* You will manage post-sales inquiries from corporate clients and agencies
* You will support reservation management and contract extensions for corporate and replacement customers
* You will foster loyalty among B2B customers throughout the entire sales cycle (pre- and post-sale)
* You will participate in additional projects as required by the Customer Service & Inside Sales department
**YOUR SKILLS MATTER**
* **Customer Service Experience**: You have built your career in customer service environments and feel comfortable managing B2B clients
* **Languages**: You have excellent communication skills and speak fluent English
* **Results-Oriented**: You are drawn to challenges, and all your effort/talent is directed toward achieving your goals
* **Proactive Attitude**: You are enthusiastic and enjoy working autonomously, always anticipating customer needs
* **Office Software Proficiency**: You have excellent command of the MS Office suite and feel comfortable using reservation management tools or similar systems
* **Working Hours**: You are available to work rotating shifts Monday to Friday — either **9 a.m. to 5 p.m.** or **10 a.m. to 6 p.m.**; **Saturdays**: one Saturday every five weeks, **9 a.m. to 5 p.m.**
**WHAT WE OFFER**
* **Attractive Salary and Professional Growth Opportunities**: Competitive base salary with attractive variable bonuses tied to performance goals, plus professional development opportunities in an international environment
* **Team-Building Activities and International Events**: Participate in exciting team-building activities and global corporate events
* **Work-Life Balance**: Enjoy your birthday off and additional vacation days for your anniversary at SIXT
* **Flexible Compensation**: Benefit from private health insurance, childcare support, and/or a meal card
* **Exclusive Employee Benefits**: Discounts for family and friends on SIXT rentals, plus offers on hotels, retail stores, Gympass, business schools, and more
* **Flexible Work Model**: Enjoy flexible working hours with the option to work remotely up to six days per month
*At SIXT, we use artificial intelligence tools in our recruitment processes. The first stage is a telephone call conducted by Clara, our AI assistant, designed to provide you with an agile and flexible experience from your very first contact. If you are unavailable to take the call at the scheduled time, you may propose an alternative time to Clara. If you prefer the call to be handled by a member of our human team instead, you may also request this directly when Clara contacts you.*
**Additional Information** **Who We Are:**
We are a globally leading mobility service provider, with annual revenue of €4.00 billion and approximately 9,000 employees worldwide. Our ONE mobility platform integrates our SIXT rent (car rental), SIXT share (peer-to-peer car sharing), SIXT ride (taxi and chauffeur services), and SIXT+ (vehicle subscription) offerings — giving our customers access to our fleet of 350,000 vehicles, services provided by 4,000 partner companies, and approximately 5 million drivers worldwide. Together with our franchise partners, we operate in over 110 countries across 2,000 rental stations. At SIXT, exceptional customer experience and outstanding customer service are our top priorities. We champion true entrepreneurial spirit and long-term stability, aligning our business strategy with forward-looking vision. Start with us today — apply now!