Service Development Technician

Description

**What will be your role?** You will be responsible for designing processes, digitizing field tools, and adapting/creating new marketable services within the SAT department. Responsibilities and functions * Adapting regulations to service operations: Ensuring compliance with and adapting the SAT department’s daily regulatory requirements to applicable technical and legal regulations for HVAC installations. * Developing, creating, and structuring new services for customers. * Developing and standardizing a procedural plan for Service Technicians, commissioning protocols, troubleshooting diagnostic guides, and quality standards for SAT technicians. * Developing tools for Service application: Designing and implementing digital and technical tools to facilitate fieldwork (inspection checklists, calculation templates, and technical knowledge bases). Education and experience * Degree in Electronic, Thermal, or Chemical Engineering; or Higher Vocational Training (FP Superior) in Maintenance and Fluid Systems. * In-depth knowledge of regulations and installations, including RITE and RSIF. * English B2 level (good communication skills with customers). * Strong organizational and proactive abilities; excellent customer communication skills. * Desirable: Experience with SCADA systems, BMS, IoT platforms, industrial communications, and protocols. * Willingness to travel nationwide. What we offer * Permanent full-time employment contract with a company experiencing strong national and international growth. * Onboarding training, as well as continuous professional development throughout your tenure. * Various social benefits available under advantageous conditions.