Systems and Networks Technician

Description

Job Summary: Mission: Maintain and implement hardware- and software-related services for the company, providing operational support to the Systems Department and resolving queries. Key Highlights: 1. Professional development in a company undergoing constant evolution 2. Collaborative and respectful work environment 3. Continuous training and career development plan **Description:** ---------------- DomusVi is the company with the largest network of healthcare and social service centers nationwide, dedicated to elderly care and mental health. Our services are defined by humane and family-oriented treatment, specialized healthcare, and a focus on comfort and well-being. At DomusVi, we are over 28,000 professionals, characterized by our **expertise, passion, and commitment**. If these are the values that define you, **we are looking for you!** **Our values define our team.** We foster a sense of belonging and deliver added value to residents and their families: * **The art of caring**: We place our knowledge, experience, and humanity at the service of care. * **The pioneering spirit**: Innovation and new technologies are part of our daily routine. * **Innate empathy**: We value active and affective listening. * **Shared trust**: Develop your professional career based on full and reciprocal trust in personal relationships. * **Emotional sincerity**: Enrich your professional trajectory by becoming part of the lives of our residents and users. **Job Mission:** Maintain and implement the company’s hardware- and base-software-related services, as well as ensure necessary communications among all network elements, providing operational support to other areas within the Systems Department. Collaborate in resolving specific technical or user queries in accordance with organizational security policies. **Responsibilities:** * Administer and maintain corporate servers/services, addressing changes, adaptations, and regulatory/operational compliance requirements. * Manage LAN, WAN, WiFi networks, and connectivity with external service providers. * Modify the corporate firewall, including traffic analysis and incident response, facilitating internal resolution or escalating to specialized external providers. * Configure and update equipment, both at the hardware and general software levels. * Perform and maintain inventory management, as well as registration processes for networks, servers, and devices (peripherals). * Administer and maintain corporate data backups, ensuring compliance with the company’s ICT security policy. * Monitor the corporate virtual server farm, managing its supervision and maintenance. * Collaborate in implementing and configuring corporate technology projects requiring comprehensive involvement from the Systems Department due to their scope and relevance. * Collaborate in network installations by physically traveling to operational sites and ensuring functionality there. * Provide support, resolution, or escalation of technical or operational queries, doubts, or incidents arising from tools, platforms, or technological networks available to internal and external users and clients, applicable to corporate hardware and/or software. * Manage information security, collaborate with SOC, conduct incident investigations, etc. * Resolve technical incidents and provide second- and third-level support. * Document procedures, incidents, and infrastructure changes. **We Offer:** * Indefinite full-time employment contract. * Hybrid work modality. * Onboarding at our central offices in Madrid, located on Calle Ulises. * Start date aligned with candidate availability. * Work environment: collaborative and respectful * Work-life balance * Employment continuity and professional development: enabling growth within a company undergoing constant evolution. * Continuous training, Flexible Compensation Plan, Discount Club access, and Career Development Plan. **Requirements:** --------------- * Required qualification: Higher Technician in Information Systems and Networks Administration and/or equivalent. * Valuable advanced experience in corporate antivirus management. * Valuable specialization in corporate network management and maintenance. * Proficiency with digital tools such as Citrix, VNC, HCP. * Completion of training courses related to this field, as well as complementary training promoting equality, will be viewed favorably.