At Konecta, talent makes the difference—and we know that great professionals build great companies! Thanks to our team, an increasing number of companies trust us to deliver the best experience in every interaction and at every touchpoint with their customers. For this reason, we are seeking personnel to work as helpdesk agents in A Coruña—and we’re looking for you! Once the selection process concludes, we will provide comprehensive training, after which you will grow both personally and professionally—day by day—playing a key role in maintaining our position as a leading company. We are looking for a Help Desk Technician to provide technical support to corporate employees. The position requires analytical ability, autonomy in resolving incidents, and a service-quality orientation—all within a framework of established best practices and defined procedures. To connect with this role and unlock your full potential, we would like you to have: * A medium or higher vocational qualification in IT or a related field. * Familiarity with Office 365 and microcomputer skills. * Knowledge of ticketing tools is desirable. * Prior experience in a similar role is desirable. * Languages: Spanish (native) and English (desirable). * Ability to efficiently diagnose and resolve technical issues. * Strong communication and customer-service skills. What do we offer our new talent? * Initial temporary contract of 40 hours per week (consultancy agreement), with potential for continuation. * Monthly gross salary of €1,443. * Initial on-site onboarding at Avenida Finisterre; 50% remote work, subject to performance evaluation and results. * Rotating shifts from Monday to Sunday within the 07:00–00:00 time frame, with two days off per week. * Paid initial training under contract, starting February 3, 2026, from 9:00 to 17:00. * Career development plan. * Konecta Benefits Club (an exclusive portal where you can save on purchases through offers and discounts carefully curated for you). We are a company committed to gender equality and promote equal opportunities across all positions. Go ahead—connect with Konecta! * A medium or higher vocational qualification in IT or a related field. * Familiarity with Office 365 and microcomputer skills. * Knowledge of ticketing tools is desirable. * Prior experience in a similar role is desirable. * Languages: Spanish (native) and English (desirable). * Ability to efficiently diagnose and resolve technical issues. * Strong communication and customer-service skills.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
