BUSINESS DEVELOPMENT TECHNICIAN (ISSUANCE)

Description

Job Summary: We are seeking a professional for the Issuance team to lead the evolution of digital sales assets and collaborate in multi-country environments, passionate about continuous improvement. Key Highlights: 1. Functional reference for digital sales assets 2. Lead functional projects and market deployments 3. Collaborate with technology teams on the roadmap **Position: Business Development Technician (Issuance).** **Department:** Business Development Department (Issuance). **Reports to:** Deputy Director of Issuance. **Position Level:** Technician (Specialist level will be considered based on experience). **Company:** MAWDY (Mapfre Assistance Unit). **Location:** Majadahonda, Madrid. **\#LI\-DNI** **What Are We Looking For?** -------------------------- MAWDY is Mapfre Group’s unit committed to innovation and excellence in customer service. At MAWDY, we believe in the power of partnerships. Our B2B2C digital distribution model enables us to grow alongside companies across different sectors that connect directly with end consumers—simply, agilely, and effectively. We seek to incorporate into our **Issuance** team a professional passionate about digital environments, multi-country coordination, and continuous improvement—who can help us evolve our sales assets and deliver differentiated service to our countries and partners. **What Will Your Responsibilities Be?** -------------------------------- You will serve as the **functional reference** for our digital sales assets, leading key initiatives for their evolution, implementation, and continuous improvement. Your main responsibilities will include: * Acting as the **functional reference** for MAWDY’s deployed digital sales assets, advising and supporting our countries and identifying areas for improvement. * Understanding the needs of our 23 countries and translating them into clear, prioritizable **functional requirements**. * Collaborating with various internal departments (actuarial, finance, legal, etc.) to ensure an integrated view of the issuance process. * Collaborating with technology teams to define the roadmap for our digital sales assets, ensuring alignment with business strategy. * Leading **functional projects and market deployments**, coordinating stakeholders with varying levels of digital maturity. * Facilitating requirement workshops, functional design sessions, demos, and training. **What Are the Requirements?** ------------------------------- * **Education:** University degree in Engineering/Business Administration or equivalent experience in the industry. * **Experience:** 2–3 years in the insurance sector, preferably in issuance or distribution processes, and accustomed to working in multi-country or multicultural environments. Experience in technological evolution projects. Agile project participation will be valued. * **Knowledge:** + High level of English (C1\) + Positively valued: - * REEF corporate ecosystem, especially NEWTRON. * Functional management tools such as Jira, Confluence, Miro, Figma, or other tools applied to functional management. * Basic concepts regarding APIs, integrations, and digital workflows. * **Skills:** + Digital mindset and participation in technological evolution projects. + Excellent communication skills, teamwork ability, and capacity to operate in global environments. + Interest in assuming new challenges and responsibilities. + Organization, flexibility, proactivity, and analytical capability. If you are passionate about the digital world, international environments, and continuous improvement—and want to contribute to the growth of our partners through innovative solutions, **We’re waiting for you on our issuance team!** **What Do We Offer?** ---------------------- * Flexible working hours and 124 hours of telework per quarter, adaptable to your needs. * A flexible remuneration program offering meal allowances, childcare support, medical insurance, life insurance, employee discounts, etc. If you reside in Madrid city, a shuttle bus service to the office is available. * Access to an attractive pension plan and investment products. * Discounts on products and services marketed by our entity. * Summer intensive work schedule. * You will be the protagonist of your learning journey, with access to thousands of resources to further develop your technical knowledge. Additionally, you’ll receive an extra €1,100 annually to broaden your expertise even further. * A great company to work for! We are recognized as Top Employer 2025\. *By applying to this job posting, you acknowledge and consent to MAPFRE’s processing of the personal data you have voluntarily provided via this platform. If you provide personal data of third parties other than yourself, you guarantee that you have obtained and hold their prior consent for sharing their data and have informed them accordingly.* *MAPFRE, as data controller, will process your data solely for managing your participation in selection processes, including profiling; automated decision-making may result from such processing. To manage your participation in various selection processes across Mapfre Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be shared with those entities and subject to international transfers.* *Additional information on data protection at MAPFRE can be found at https://www.mapfre.com/corporativo\-es/clausulas/RRHHseleccion.pdf, where you will find details on how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability.* *To explore more job opportunities, please visit* TRABAJAR EN MAPFRE *and register on our employment portal*