Job Summary: We are seeking a Data Collection Technician for a public-sector project focused on gathering information about citizens' use of services through phone calls and in-person visits. Key Highlights: 1. Practical and dynamic role with direct contact with people. 2. Opportunity to gain experience in fieldwork and data management. 3. Project with impact in the public sector and a dynamic environment. Data Collection Technician At Inkoova, we are looking to hire a person for a public-sector project focused on collecting information regarding the use of services and solutions targeted at citizens. This is a practical and dynamic role involving direct contact with people—ideal for communicative, organized, and proactive individuals. What will your work involve? **Information collection via:** o telephone calls o in-person visits to citizens Recording and organizing collected data Reporting information clearly and systematically Collaborating with the team to monitor project progress What are we looking for? Strong communication skills Ability to work autonomously Organized and solution-oriented profile Availability to conduct fieldwork (in-person visits) **Valuable experience in:** o customer service o administration o surveys or street-level work We especially value Proactive attitude Empathy in interpersonal interactions Adaptability What do we offer? Project in Madrid with impact in the public sector Dynamic and supportive working environment Opportunity to gain experience in fieldwork and data management **Important:** This position involves direct contact with citizens; therefore, candidates must feel comfortable making phone calls and conducting in-person visits. Excel, Office, Google Sheets, CRM, Data Entry, Reporting,