Company Description **We’re looking for a Receptionist to join our team at The Hoxton, Poblenou!** The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi\-functional basement events space and The Apartment (our unique meetings \& events concept). **More about us….** The Hoxton is a series of open\-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to **Front Office Manager**, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. **What's in it for you...** * Become part of a team that’s very passionate about creating great hospitality experiences. * Type of contract: Fijo discontinuo. * A competitive salary and plenty of opportunity for development. * Food on us during your shift. * Enjoy a free night at The Hoxton and a meal for two when you first start with us. * Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. * Time off to volunteer with one of our partner charities. * Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. * An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. * Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! * The chance to challenge the norm and work in an environment that is both creative and rewarding. * Join an innovative, fast\-growing, international group that is shaking things up on the hospitality scene. * Excellent discounts across The Hoxton and the global Ennismore family. * Regular team get togethers, from our team drinks to our (pretty special!) bi\-annual parties – we know how to have a good time! * An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description **What you’ll do****…** * You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special \- the Hox way. * Deal with the coming and going of guests, making sure all bills are correct and contain no surprises. * Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels. * Answer phones, sort out requests, give recommendations to the best show to see and the latest pop\-up restaurant to try in the area \- you're the one\-stop\-shop for our guests to turn to. **What we’re looking for…** * Individuals. You’re looking for a place where you can be you; no clones in suits here. * Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. * You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. * You’re not precious. We leave our egos at the door and help get things done. * You’re up for doing things differently and trying (almost) everything once. * If we got stuck in a lift together, we’d have a good time and share a few laughs. * You want to be part of a team that works hard, supports each other and has fun along the way. * It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to. * Previous hotel (or similar) experience is great, but it's not a must\-have for us \- if you're eager to learn we can teach you what you need to know. * Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable. * Previous experience with Opera PMS is an advantage. Additional Information *Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205\. 08018 Barcelona o a* *data@ennismore.com**.*