Reception Assistant

Description

Job Summary: We are seeking a Reception Assistant with a positive attitude, customer orientation, and commitment to quality to ensure warm and efficient service. Key Highlights: 1. Opportunities for professional development and continuous training 2. Integration into a culture rooted in passion and commitment 3. Being part of a team that creates memorable experiences **Reception Assistant** ========================= ### **Reception · Santiago del Teide** Reception Assistant Profile, Santiago del Teide, Santa Cruz de Tenerife, Spain Experience 1 Year of Experience Reception Reception Assistant 19 hours ago 1 Year of Experience ### **Description** **We’re looking for you!** ------------------------- Landmar Hotels is a Canary Islands-based hotel chain located in southern Tenerife, founded with the purpose of transforming vacations into memorable experiences. Our commitment to excellence, innovation, and sustainability is reflected in every detail—but above all, in the people who make up our Landmar Team. Joining the Landmar Team means integrating into a culture built on Passion for what we do, Commitment to our teams and customers, Innovation and Continuous Improvement, Respect for our environment, and Pride of Belonging that drives us every day. **What will be your mission?** As a Reception Assistant, you will be an essential figure in the daily operations of our establishment, working closely with the team to ensure warm, efficient, and professional service to our guests from the moment they arrive. Your ability to anticipate their needs, maintain order at the reception area, and coordinate with other departments will directly contribute to delivering a seamless, high-quality experience. Your attention to detail and dedication to service will make the difference in every interaction. Your **main responsibilities** will include: * Assisting with check-in and check-out procedures, ensuring efficient guest arrivals and departures. * Providing information about internal and external services, responding to guest requests. * Billing and collecting payments for products and services consumed by guests. * Managing and archiving consumption records, as well as preparing documentation for next-day arrivals. * Coordinating with SSTT and Housekeeping departments to address requests and incidents. * Managing the reception archive, handling telephone inquiries, and overseeing payments, invoices, and cash drawer reconciliations. **What do we expect from you?** * Prior experience in similar roles within the hospitality industry will be valued, although what matters most to us is your eagerness to learn and grow within this professional environment. * A positive attitude, strong customer orientation, and ability to work collaboratively in a team. * Commitment to quality and to the values of Landmar Hotels. **What do we offer you?** * Genuine opportunities for professional development. * Access to continuous training programs (online and in-person). * Discounts on private health insurance. * Exclusive benefits at our hotels. * Access to physical and emotional wellbeing services. * Company-provided transportation and children’s camps during vacation periods. ### **And many more benefits designed just for you!** Would you like to be part of something more than just a job? If you seek a place where you feel valued, can contribute your talent, and become part of a purpose-driven team, this is the right place for you. **Join the Landmar Team!** ### **Join the Landmar Team. Together, we create experiences** ### **Requirements** * Prior experience in similar roles within the hospitality industry will be valued, although what matters most to us is your eagerness to learn and grow within this professional environment. * A positive attitude, strong customer orientation, and ability to work collaboratively in a team. * Commitment to quality and to the values of Landmar Hotels