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Rocket Program Madrid - Governance, Risk & Compliance Consulting Internship - March 202664870255486594120

Rocket Program Madrid - Governance, Risk & Compliance Consulting Internship - March 2026

Rocket Program Madrid \- Governance, Risk \& Compliance Consulting Internship \- March 2026 **Location:** Madrid, ES, 28046 **Publication Date:** Dec 26, 2025 **Do you define yourself by your talent and vision?** Then you too can make a difference. Join a professional environment that contributes to transforming businesses and society. Achieve your goals, surpass your limits, and join a firm that goes beyond professional services. **Because making a difference is not just something we say — it’s what we do.** **Develop your career with us.** **What will you do?** KPMG is undergoing significant expansion of its GRC practice and is seeking candidates eager to join our team at one of the world’s leading professional services firms. Specifically, we support our clients in risk and internal control management, internal audit, and regulatory compliance. * Identify risks affecting their strategy and compliance objectives, and help them address these through the design of risk assessment and management frameworks. * Design or review internal control processes and systems across the company’s key business cycles, aiming to strengthen them and enhance agility while ensuring the reliability of financial information. * Respond to recent national and international regulations and corporate governance best practices, helping the company define and implement comprehensive Compliance and Control Models (covering criminal law, corruption, competition, tax, data protection, etc.) to meet such requirements. * Establish the internal audit function within the organization and develop or assist in executing its annual work plan. * Implement digital approaches to risk management and data analytics in business control processes. * You will work with leading companies across all industry sectors, gaining in-depth knowledge of their operations and business models while collaborating daily with a multidisciplinary team possessing diverse technical and functional expertise from which you can continuously learn. * We highly value innovative ideas from all team members. * Additionally, you will have the opportunity to participate in parallel initiatives related to Digitalization and Transformation, enabling the design of novel solutions and services for our clients. **What do you need to know?** * Currently enrolled in the final year of a Bachelor’s degree in Business Administration and Management (ADE), ADE and Law, Economics, or equivalent fields. A Master’s in Auditing or Business Consulting and the CESCOM Compliance Certification are desirable. * Prior internship experience in risk management, internal control, or regulatory/compliance procedures is advantageous. * Proficiency in Word, Excel, and PowerPoint is required; experience with data analytics tools is highly valued. * Strong command of English. * It is mandatory to sign a formal internship agreement with your university or educational institution starting January 2026, with an approximate duration of six months. * Analytical and strategic thinking, problem-solving ability, diligence, autonomy, and proactivity. * Above all, enthusiasm, passion, and a drive to create impact and improve the world through your work. **What added value can we offer you?** * An outstanding **work environment**, both inside and outside the office * International opportunities and a **global** network of contacts * Continuous training and a personalized **career development plan** * A **competitive salary** and flexible remuneration plan * **31 working days** of **vacation** * A **paid day off on your birthday** * **Flexibility** and the option to **work remotely** * Access to Kteam, our **well-being platform**, offering services, solidarity initiatives, and exclusive promotions * Benefits may vary for scholarship and/or internship programs At KPMG, our commitment is to foster workplaces where individuals are treated with respect and dignity, ensuring equal opportunities in recruitment, training, and promotion, and providing a work environment free from any discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance. Because every individual brings unique and special value to our firm. Our values make the difference. Make a difference — accelerate your talent.

C. de Santiago Bernabéu, 12, Chamartín, 28036 Madrid, Spain

Negotiable Salary

Dining Hall Monitor (10 hours) - Tres Cantos64870255256066121

Dining Hall Monitor (10 hours) - Tres Cantos

**Job Description** --------------------------- SCHOOL DINING HALL MONITOR Pedagogical: Provide concrete educational models of interaction, behavior, values, and interpretation of the environment. Organizational: Ensure activities are carried out by encouraging student initiative and avoiding improvisation. Safety: Safeguard students’ safety during activities, ensuring compliance with established regulations. Animation and Engagement: Stimulate communication and provide the necessary tools and resources to support it. Tutorial: Understand individual and group objectives and identify opportunities for communication and interpersonal relationships. Didactic: Facilitate social, intellectual, and skills-based learning by delivering clear, concise, expressive verbal explanations appropriate to children’s language level. * **Work Schedule: Part-time – 10 hours per week** * **Working Hours: Monday to Friday, 12:30 PM to 2:30 PM** * **Contract Type: Permanent intermittent contract** * **Salary: As per Collective Agreement** **Job Responsibilities** --------------------------------- * Supervise students’ entry to and exit from the dining hall. * Maintain order and ensure appropriate behavior among children, applying suitable strategies and techniques. * Teach good table manners and habits. * Assist children in eating according to their individual needs. * Help set the tables. * Implement the APP. * Lead and animate activities, games, and workshops. * Treat all students fairly and equitably. * Monitor and evaluate work performed. * Report any doubts or incidents occurring during dining hall hours to the Supervisor. * Collaborate as part of a team. * Prevent possible incidents through active and/or passive safety measures. * Be aware of health-related aspects affecting students—both dietary and behavioral—and respond accordingly. * Refrain from entering the kitchen or handling food that may compromise our safety, cooking, transporting pots of boiling water, etc.; if such tasks are performed occasionally, appropriate safety measures must be known and applied. * Wear appropriate clothing and footwear for the role. * Notify absences from work as far in advance as possible and submit the corresponding justification. * Use appropriate tone and vocabulary in interactions. * Perform any other duties assigned to ensure proper operation of the service and center activities. **Qualifications** ------------------- * The person performing monitoring duties must be an educator; thus, their role is fundamentally pedagogical. * Through personal interaction, professional work, and proposed initiatives, they must support the group of minors—and each child individually—in maturing and developing personalized values, habits, attitudes, and life criteria. * To perform this role effectively, it is essential not only to enjoy working with children but also to adopt a professional attitude in carrying out responsibilities. * Holding a certified monitor credential is desirable. * Spanish/English proficiency, if required by the workplace. * Basic computer literacy. **Education** ------------- **About Aramark** ----------------- **Our Mission** Service lies at our core. We strive to accomplish great things for our people, our clients and partners, and for our communities and the planet. At Aramark, we believe all employees should have equal employment opportunities and be free to participate fully in every aspect of the company. We do not tolerate discrimination based on race, color, religion, origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, or any other characteristic of individuals who work with us. **About Aramark** Aramark Spain is a food services company and part of Aramark Corporation. Present in Spain since 1992, Aramark operates across four main business areas: educational institutions (universities and schools), socio-healthcare centers (hospitals and residential care facilities), corporate clients, and leisure and entertainment venues. Currently, the company employs over 12,400 people in Spain and prepares more than 405,000 meals daily for 1,600 centers where it manages food services. Aramark Corporation is a multinational headquartered in Philadelphia (USA), operating in 15 countries and employing 262,550 people worldwide. More information: www.aramark.es

C. de Dolores Ibárruri, 1, 28760 Tres Cantos, Madrid, Spain

Negotiable Salary

Administrative Assistant (SAP Hana and Excel)64870255211267122

Administrative Assistant (SAP Hana and Excel)

Location: Madrid, MD, ES Professional Profile: Planning, Product and Processes Required Experience: More than 2 years of experience Position Type: Hybrid At **Indra Group**, we protect what matters most. We lead the development of cutting-edge technological solutions that strengthen national and international security. You will join our specialized unit for administrative management of strategic projects, where innovation and technical excellence are our top priorities. **Join our team and participate in strategic defense projects!** We are looking for an Administrative Assistant with knowledge of SAP and Excel to support the management of purchase baskets and material transfers within the OBSED project. **What will you do?** * Manage purchase baskets and perform material transfers in SAP Hana. * Monitor and update information in the SAP system. * Prepare reports and analyses using **Excel**. * Coordinate with different departments to ensure correct execution of administrative processes. * Maintain up-to-date documentation and ensure compliance with internal procedures. * Provide administrative support to the OBSED project team. **What are we looking for in you?** Don’t worry if you don’t meet 100% of the requirements. Go ahead—explore our offer and tell us what you can bring to the team! ✅ Degree or Higher Vocational Training (**FP Superior**) in Administration. ✅ **2\-3 years** of administrative management experience with **SAP Hana** (advanced level). ✅ Solid knowledge of **Excel**. ✅ Ability to work collaboratively and manage tasks autonomously. ✅ Organizational skills, attention to detail, and results orientation. **What we offer you:** * **Stability and Future** **✨**: Long-term projects at a leading Defense company with over 50\.000 professionals and strong financial security. * **Innovative and High-Impact Projects**: You’ll work with state-of-the-art technologies, delivering impact both nationally and internationally. * **Close and Transparent Environment**: Enjoy direct, fluid communication with managers and colleagues in a collaborative and open setting. * **Autonomy and Flexibility**: You’ll have freedom to organize your work, with real work-life balance adapted to your pace. Adaptation to the position’s working model—in a factory shift environment—does not allow flexibility. * **Personalized Career Plan**: Designed to accelerate your professional growth and development. * **Continuous Training**: Through Open University and Udemy for Business (over 6\.000 courses to deepen your expertise!). * **Exclusive Well-being Discounts**: Enjoy benefits at gyms, restaurants, stores, leisure venues, and more as an Indra employee. * **Competitive Compensation** and flexible compensation plans tailored to your needs. **What does our selection process look like?** Profile Review * : We assess your experience and skills to determine whether you match our requirements. Initial Contact (5\-10 min) * : If you receive a call from an unknown number, it’s our team! A brief conversation to get to know you and answer any questions. Technical Interview * : You’ll meet the team, who will explain the project and daily responsibilities. We’ll also explore your technical knowledge. Additionally, short psychological and English competency assessments will be conducted. Interview with Talent Acquisition Team * : We want you to learn more about our company—our values, career model, skills framework—so both you and the team can evaluate mutual fit. Offer and Onboarding * : If everything goes well, you’ll join our team and begin this new chapter together! *Estimated process duration:* ***2 weeks****.* Our commitment is to foster workplaces where people are treated with respect and dignity, supporting staff’s professional development and guaranteeing equal opportunities in recruitment, training, and promotion—ensuring a work environment free from discrimination based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status, or any other personal or social circumstance. **INDRA is a Top Employer 2025!** Join a company certified as one of Spain’s best employers, thanks to our comprehensive HR management and the conditions we provide to our professionals.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

ADMINISTRATIVE STAFF. CAE Platforms and Billing.64870254953345123

ADMINISTRATIVE STAFF. CAE Platforms and Billing.

**Description:** ---------------- eXperience IT Solutions, a leading company in the sector committed to excellence in customer service, is seeking an Administrative Assistant with experience managing **construction documentation on platforms and with accounting knowledge in SAGE**. You will be the point of contact responsible for ensuring document traceability for construction projects and the correct receipt, verification, and accounting of delivery notes and invoices. ***Responsibilities:*** * Document management for construction projects on platforms (uploading and updating documentation, monitoring expiry dates, resolving incidents with clients/suppliers). * Receipt of delivery notes and verification of received information. * Matching delivery notes against purchase orders and invoices, identifying and resolving discrepancies. * Accounting entries in SAGE (journal entries, expense/cost center classification). * Support in reconciliations and monthly closing (reports, physical inventory counts, review of cost allocations). * Supplier coordination: requesting missing documents, providing invoice status updates, handling incidents. * Digital and physical filing in accordance with internal procedures. ***We Offer:*** * An opportunity to join a sector-leading company with a positive and collaborative work environment. * A competitive salary commensurate with experience and skills. * Opportunities for professional growth and development. * Working hours: Mon–Thu 8:30–18:00, Fri 8:30–14:00 **Requirements:** --------------- * Prior experience in construction administration and document management platforms such as Obralia, Sincondoc, Construred or similar (CAE/client portals). * Proficiency in SAGE at an accounting level (invoice entry, journal entries, cost allocations, reports). * Experience in receiving delivery notes, matching them against purchase orders/invoices, and accounting processing. * Advanced proficiency in Excel/Google Sheets (tables, filters, search/VLOOKUP). * Strong organizational skills, attention to detail, and ability to manage workload peaks. * Availability to work **on-site** in San Sebastián de los Reyes. **Commitment to Diversity:** This position is open to all individuals meeting the job requirements. Candidates holding a disability certificate of 33% or higher, as defined under the General Law on the Rights of Persons with Disabilities (LGD), will be especially valued.

Av. de Matapiñonera, 15, 28703 San Sebastián de los Reyes, Madrid, Spain

Negotiable Salary

Sales Associate with Disability Certificate – Madrid North64870152970883124

Sales Associate with Disability Certificate – Madrid North

**Description:** ---------------- **Burger King® needs your talent!** If you want to help keep the fire on our grills burning strong, now is your chance! Would you like to work in a dynamic environment with real opportunities for professional growth? You’ve found your place! We are prioritizing candidates with a Disability Certificate for our restaurants. **What do we need from you?** * Skills to serve our customers better than anyone else. * Ability to work as part of a team alongside the talented staff in our kitchens. * Enthusiasm, enthusiasm, and even more enthusiasm to learn—there’s never enough! **What will your day-to-day look like at Burger King®?** * Serving our customers and handling cash register transactions. * Cooking our burgers so all our customers can enjoy the authentic grilled flavor. * Preparing orders for all our sales channels: dine-in, take-away, and delivery. * Restocking and cleaning tasks in our restaurants. **What do we offer in return?** Career Development Plan: Opportunity to grow within a major, rapidly expanding national foodservice company. You could become a restaurant manager in just over a year—provided you meet the stipulated plan requirements and a vacancy opens up at one of our locations! * Contract type: Permanent, with various shift options. * Schedule: Rotating shifts. * Salary: As per collective bargaining agreement. * Access to RB Europe’s Flexible Compensation Plan (meal vouchers, transportation, childcare), a benefits platform designed to help you save each month. * Enjoy an exclusive discount and experience package available only to RB Europe employees (group discounts and other promotions). If you’re a true Whopper® fan and want to join a challenging employment project, don’t hesitate—submit your application today! Become a true King! At Burger King, we are committed to equality and therefore foster workplace environments rooted in respect for people, promoting the professional development of our employees while guaranteeing equal opportunities at all times. We strive to provide and maintain a workplace free from any discrimination based on gender, age, sexual orientation, religion, ethnicity, or any other personal or social circumstance. **Requirements:** --------------- * Immediate availability * Easy access to the location * Customer service skills * Ability to work collaboratively with the talented staff in our kitchens. * Prior experience is always a plus—but if you don’t have it, we’ll train you!

C. Andorra, s/n, 28821 Madrid, Spain

Negotiable Salary

CERTIFIED EMPLOYEE WITH DISABILITY FOR TIM HORTONS CAFÉ – GRAN VÍA64870152909569125

CERTIFIED EMPLOYEE WITH DISABILITY FOR TIM HORTONS CAFÉ – GRAN VÍA

**Description:** ---------------- **At Tim Hortons®, we continue to welcome new talent!** If you’re passionate about our coffee and want everyone to enjoy our Canadian essence, now is your chance! We are looking for staff for our café located on Gran Vía. **What do we need from you?** * Skills to serve our customers like no one else. * Ability to work as part of a team. * Enthusiasm, enthusiasm, and even more enthusiasm to learn—there’s never enough! **What will your day-to-day be like at Tim Hortons®?** * You will serve our customers and handle cash register transactions. * You will prepare our irresistible products so our customers can enjoy authentic Canadian flavours. * You will prepare orders for all our sales channels: dine-in, take-away, and delivery. * You will perform restocking and cleaning tasks in our cafés. **What do we offer in return?** * Career development plan: Opportunity to grow within a major restaurant company currently undergoing national expansion and development. * Contract type: Permanent contract with various working hour options. * Schedule: Rotating shifts. * Salary: As per collective agreement. * Access to **RB Europe**’s Flexible Compensation Plan (meal vouchers, transport, childcare, etc.), a benefits platform designed to help you save monthly. * Enjoy an exclusive discount and experience package just for being part of **RB Europe** (group discounts and other promotions). At **Tim Hortons®**, we are committed to equality and therefore promote work environments grounded in respect for individuals, fostering the professional development of our employees while guaranteeing equal opportunities at all times. We strive to provide and maintain a workplace free from any form of discrimination based on age, gender, sexual orientation, culture, religion, ethnicity, or any other personal or social factor. If you can never resist a great cup of coffee or a **BerliTim®**, and you wish to join a challenging employment project, don’t hesitate—send us your application! **Requirements:** --------------- * Completion of Compulsory Secondary Education. * Experience in hospitality and customer service. * Exceptional customer orientation. * Immediate availability.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

CFD Simulation Engineering with Ansys64870152925699126

CFD Simulation Engineering with Ansys

**Description:** ---------------- CT is a technology leader providing innovation and engineering services across the aerospace, space, naval, automotive, railway, energy, and industrial plant sectors. CT pushes technological boundaries through innovation and elevates efficiency to a new level by covering the entire product lifecycle—from design and manufacturing to after-sales support. With over 30 years of experience, CT’s success today is driven by more than 1,800 expert engineers distributed across seven countries on three continents. We are currently seeking a CFD Simulation Engineer with Ansys expertise, experienced in thermal and computational fluid dynamics (CFD) simulations, to participate in projects involving the design, validation, and optimization of electronic cooling systems, thermal management, and flow analysis across various industrial applications. **Requirements:** --------------- * Bachelor’s degree in Mechanical, Industrial, Aerospace Engineering, or a related field. * Minimum of 1 year of experience in Computational Fluid Dynamics (CFD) applied to real-world problems. * Knowledge of heat transfer mechanisms: conduction, convection, and radiation. * Proficiency in Ansys Icepack and/or Ansys Fluent. * Ability to define and manage boundary conditions, perform efficient meshing, and analyze results. * Interpretation of thermal and flow results for technical decision-making. * English language proficiency at B2 level. **Desirable Qualifications:** * Experience with Ansys Mechanical for linear and nonlinear structural analysis. * Knowledge of fatigue, shock (impact), vibration, and thermal or mechanical transient simulations. * Familiarity with CAD tools for geometry import (SolidWorks, Creo, NX, etc.). * Automation of simulation workflows via scripting or macros (desirable). **WHAT WE OFFER:** * Full-time position, Monday to Friday, 8:00–17:00. * Hybrid work mode (on-site and remote). * Continuous professional development. * Competitive compensation. * A participatory, inclusive, and dynamic work environment—we love teamwork! * The opportunity to join a place where engineers love to work.

C. Cuestas Bajas, 12A, 28901 Getafe, Madrid, Spain

Negotiable Salary

Commercial Promoter in Tobacco Shops in Madrid64870152799617127

Commercial Promoter in Tobacco Shops in Madrid

**Description:** ---------------- Are you passionate about sales and customer interaction? At New Line, a leading company in marketing and commercial promotion, we are seeking proactive, energetic promoters eager to grow and represent a leading tobacco brand in tobacco shops in your area. Responsibilities: * Promote and sell tobacco devices through various activities and promotions. * Serve as the brand’s representative in assigned tobacco shops (a different shop each day). * Achieve commercial targets and surpass your own performance. * Deliver close, professional, and customer loyalty–oriented service. Requirements: * Experience in sales, customer service, or commercial promotion. * Strong communication skills, a proactive attitude, and a results-driven mindset. * Familiarity with working toward defined goals. * Valid driver’s license and access to a personal vehicle. Conditions: * Indefinite-term contract from day one. * Fixed salary: €1,480 gross/month. * Uncapped variable incentives (current average: +€500). * Full-time schedule: Monday to Friday, 09:00–14:00 and 17:00–20:00. * One or two Saturdays per month, separately compensated. * Initial and ongoing training provided by the company. * Opportunities for professional development and growth within an established project. If you seek job stability, professional advancement, and competitive remuneration, apply now and join New Line.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 1,480/month

Call Center Trainer with Italian64870152687106128

Call Center Trainer with Italian

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear objective: transforming businesses through innovative technological solutions. Today, we are leaders in developing advanced technologies such as RPA and IDP, offering customized solutions for diverse sectors. With over 6,000 professionals, our team is the key to our success. If you seek to join a dynamic, highly skilled team with a global vision, join Servinform. Your talent is exactly what we need to continue innovating! Currently, for our Training and Quality Department, we are seeking a **Trainer with C1–C2 level Italian proficiency**, to perform the following duties: * Deliver initial, refresher, and skills training to agents in Italian and Spanish. * Design and update training content tailored to different services and profiles. * Absorb and master subject matter across diverse sectors (telecommunications, banking, energy, customer service, sales, etc.) to train across multiple campaigns. * Evaluate learning outcomes and support agents during their first weeks on the job. * Identify training needs and propose continuous improvements. * Coordinate with Quality and Operations teams to ensure training consistency. * Systematically record training activities and reports. * **What We Offer:** * **Immediate incorporation** into our Contact Center department structure * **Permanent contract** * Salary: €18,092.14 gross annual (€1,507.66 gross/month) + **Language Bonus: €126.64** = €1,634.60 gross/month * Contact Center Collective Agreement – Level 8 * **Full-time schedule Monday to Thursday, 09:00–18:00, and Friday 09:00–17:00** * Position located at Avda. de los Premios Nobel 37, Torrejón de Ardoz. Accessible from Renfe’s Soto del Henares station, from which we provide a FREE shuttle service to the workplace; free parking is also available nearby. Additional company benefits: employee discount portal for Grupo Servinform employees * *No sector of our society can be understood without gender equality and inclusion of persons with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily to achieve this goal.* **Requirements:** --------------- * Italian C1/C2 proficiency * Willingness and ability to relocate geographically within Spain and Italy. * Excellent intermediate English proficiency. * **Prior experience delivering training—particularly valuable if gained in a Call Center environment.** * Ability to adapt to diverse content and multiple sectors. * **Desirable:** * Advanced office software skills. * Experience with Power Automate or other automation tools. * Experience with training tools (LMS, Kahoot, Mentimeter, Teams, etc.).

Av. Premios Nobel, 37A, 28850 Torrejón de Ardoz, Madrid, Spain

€ 18,092/year

Sales Associate with Disability Certificate – Central Madrid64870152461953129

Sales Associate with Disability Certificate – Central Madrid

**Description:** ---------------- **Burger King® needs your talent!** If you want to help keep the flames on our grills burning strong, now is your chance! Would you like to work in a dynamic environment with real opportunities for professional growth? You’ve found your place! We are prioritizing candidates with a Disability Certificate for our restaurants. **What do we need from you?** * Skills to serve our customers like no one else. * Ability to work as part of a team alongside the talent in our kitchens. * Enthusiasm, enthusiasm, and even more enthusiasm to learn—there’s never enough! **What will your day-to-day look like at Burger King®?** * Serving our customers and handling cash register transactions. * Preparing our burgers so all our customers can enjoy the authentic grilled flavor. * Fulfilling orders across all our sales channels: dine-in, takeaway, and delivery. * Restocking and cleaning tasks in our restaurants. **What do we offer in return?** Career Development Plan: Opportunity to grow within a major, rapidly expanding national foodservice company. With successful completion of the established plan and subject to availability, you could become a restaurant manager in just over a year! * Employment Contract Type: Indefinite-term contract with various working-hour options. * Schedule: Rotating shifts. * Salary: As per collective bargaining agreement. * Access to RB Europe’s Flexible Compensation Plan (meal vouchers, transportation allowance, childcare support)—a benefits platform designed to help you save monthly. * Eligibility for an exclusive discounts and experiences package offered exclusively to RB Europe employees (group discounts and other promotions). If you’re a true Whopper® fan and eager to join a challenging and rewarding career project, don’t hesitate—submit your application today! Become a true King! At Burger King®, we are committed to equality and therefore foster respectful, inclusive workplaces that support the professional development of all our employees, ensuring equal opportunity at all times. We strive to provide and maintain a workplace free from any discrimination based on gender, age, sexual orientation, religion, ethnicity, or any other personal or social circumstance. **Requirements:** --------------- * Immediate availability * Easy access to the restaurant location * Customer service skills * Ability to work collaboratively with the talent in our kitchens. * Prior experience is always a plus—but if you don’t have it, we’ll train you!

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Sales Associate with Disability Certificate – Fuenlabrada648701525479691210

Sales Associate with Disability Certificate – Fuenlabrada

**Description:** ---------------- **Burger King® needs your talent!** If you want to help keep the fire on our grills burning strong, now is your chance! Would you like to work in a dynamic environment with real opportunities for professional growth? You’ve found your place! We are prioritizing candidates with a Disability Certificate for our restaurants. **What do we need from you?** * Skills to serve our customers like no one else. * Ability to work as part of a team alongside the talented staff in our kitchens. * Enthusiasm, enthusiasm, and even more enthusiasm to learn—there’s never enough! **What will your day-to-day look like at Burger King®?** * Serving our customers and handling cash register transactions. * Preparing our burgers so all our customers can enjoy the authentic grilled flavor. * Fulfilling orders across all our sales channels: dine-in, takeaway, and delivery. * Restocking and cleaning tasks in our restaurants. **What do we offer in return?** Career Development Plan: Opportunity to grow within a major, rapidly expanding national restaurant company. With successful completion of the defined plan and availability of an opening at one of our locations, you could become a restaurant manager in just over a year! * Employment contract type: Permanent, with various shift options. * Schedule: Rotating shifts. * Salary: As per collective agreement. * Access to RB Europe’s Flexible Compensation Program (meal vouchers, transportation, childcare), a platform full of benefits designed to help you save each month. * Enjoy a package of discounts and exclusive experiences exclusively for RB Europe employees (group discounts and other promotions). If you’re a true Whopper® fan and want to join a challenging and rewarding career project, don’t hesitate—send us your application today! Become a true King! At Burger King, we are committed to equality and therefore promote workplace environments rooted in respect for people, fostering the professional development of our employees while guaranteeing equal opportunities at all times. We strive to provide and maintain a workplace free from any form of discrimination based on gender, age, sexual orientation, religion, ethnicity, or any other personal or social circumstance. **Requirements:** --------------- * Immediate availability * Easy access to the restaurant location * Customer service skills * Ability to work as part of a team alongside the talented staff in our kitchens. * Prior experience is always a plus—but if you don’t have it, don’t worry—we’ll train you!

C/ de la Constitución, 1, 28943 Fuenlabrada, Madrid, Spain

Negotiable Salary

Customer Service Agent (Level 1 Financial/Accounting Support) | Afternoon Shift | Job Stability and Hybrid Work Model648701524300811211

Customer Service Agent (Level 1 Financial/Accounting Support) | Afternoon Shift | Job Stability and Hybrid Work Model

At Konecta, a leader in customer management services and solutions, we are seeking a Level 1 Support Agent to work with one of the most recognized banking institutions. Your primary role will be to provide telephone assistance to corporate clients, resolving incidents and answering queries regarding their management tools (this is not a sales position). RESPONSIBILITIES: * Provide Level 1 support to corporate clients of the banking institution. * Deliver information about tools and procedures on the e-commerce platform. * Collect and verify data required to formalize contracts and invoices between the banking institution and corporate clients. * Manage and resolve incidents related to the e-commerce platform, including billing and contracts. * Make occasional calls to request necessary information to complete contract onboarding requests (no commercial activity or sales involved). * Update the database. REQUIREMENTS: * Clear and effective communication skills, and customer orientation. * Proactive attitude, attention to detail, and accuracy in data handling. * Organizational skills and ability to manage time effectively. * Desirable (but not mandatory): knowledge of e-commerce platforms, banking procedures, CRM systems, and databases. * Mandatory: experience in Level 1 support. WHAT WE OFFER: * Immediate hiring. * Weekly working hours: 39 h/week, Monday to Friday. * Schedule: during the first two weeks, from 10:30 a.m. to 2:00 p.m. and from 3:30 p.m. to 8:00 p.m. Starting from the third week, one of the following two schedules applies: * 4:00 p.m. to 12:00 a.m. (1-hour dinner break), with possibility to extend until 1:00 a.m. to cover absences and vacations. * 5:00 p.m. to 1:00 a.m. (1-hour dinner break) * To ensure an optimal learning curve and smooth adaptation to the role, you will initially work onsite at San Blas-Canillejas; thereafter, a hybrid model applies: 2 days remote + 3 days onsite. * Salary: €1,381 gross/month (according to the Contact Center Collective Agreement) + night-shift and holiday-work allowances. * Stable position: fixed-term discontinuous contract. Grow within the company! WHY JOIN US? * You’ll enjoy a professional and dynamic environment with real growth opportunities. * You’ll gain access to our benefits club, offering exclusive discounts and advantages. * You’ll have continuous learning opportunities through our extensive catalog of online and free courses. We are an organization committed to gender equality, promoting equal opportunities for women and men across all positions. If you seek job stability and professional development, apply now and we’ll contact you for an online interview! * Clear and effective communication skills, and customer orientation. * Proactive attitude, attention to detail, and accuracy in data handling. * Organizational skills and ability to manage time effectively. * Desirable (but not mandatory): knowledge of e-commerce platforms, banking procedures, CRM systems, and databases. * Mandatory: experience in Level 1 support. * Mandatory: experience in payment reconciliations, debt management, and accounting.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 1,381/month

Senior Technician in Investigations, Fraud, and Cyber Intelligence648701523079701212

Senior Technician in Investigations, Fraud, and Cyber Intelligence

Transform your life and continue advancing your professional career at MAPFRE! You will become part of an international environment where you can innovate by participating in global projects focused on the latest trends—all within a flexible and agile setting surrounded by outstanding professionals from around the world… Are you ready? **Where are we located?** Majadahonda, Community of Madrid. **What are we looking for?** Within the Corporate Security Directorate, from the Global SOC, we are seeking a **Senior Technician in Fraud Investigations and Cyber Intelligence**, whose mission is to carry out analysis, evaluation, and development activities related to investigations, fraud, and cyber intelligence—enabling the clarification of potential fraud cases; ensuring monitoring of indicators and updating of knowledge, regulations, and procedures in accordance with programs, regulatory frameworks, and directives issued by the responsible authority, thereby guaranteeing control and informed decision-making to improve systems and processes supporting security, cyber resilience, and anti-fraud services. **What will you be doing with us?** * Define, implement, and monitor the strategy and objectives related to your area of responsibility—as well as the methodology, operational model, processes, and activities—developing formal technical documentation and reports that facilitate analysis and foster continuous advancement in maturity and automation levels of activities related to your role. * Identify efficiency opportunities and develop/implement technologies and action plans enabling continuous process improvement within your area of responsibility, aiming to maximize results (quantitative and qualitative). * Conduct assigned investigations according to the Group’s general methodology with maximum rigor and full compliance with applicable regulations, preserving core principles of independence, transparency, privacy protection, and defense of individuals’ honor. * Define and operate an intelligent performance measurement system using appropriate indicators and metrics to assess the department’s performance level in executing its assigned tasks. * Collaborate to ensure proper development and coordination of activities related to onboarding new projects, applications, and implementation of new systems—providing specific technical input to enhance efficiency, automation, or improve the organization’s fraud risk posture. * Draft, review, update, and implement standards and procedures governing investigations and anti-fraud activities, ensuring adequate compliance with legal requirements, regulatory frameworks, Group needs, and the aforementioned core principles. At the relational level—both internally within the department and externally with various Group entities and external providers: * Collaborate in defining and maintaining the CERT service catalog, ensuring proper delivery to user departments in accordance with terms outlined in Service Level Agreements. * Implement and maintain the Group’s information systems monitoring and tracking process, aligning it with fraud detection and prevention functions. * Provide support in managing security incidents and Group investigations. * Support the development and application of forensic analysis methodology within the entity. * Collaborate in preparing technology-focused expert reports—including all investigation-related details (scope, impact, entry vector, criticality, evidence, etc.), conclusions, lessons learned, and improvement proposals. * Collaborate in defining and implementing use cases (SIEM) and response playbooks (SOAR). * Collaborate with other areas and departments of the Corporate Security Directorate to achieve their objectives. **What do we require you to know?** * Minimum academic qualification: Bachelor’s degree in Computer Science, Telecommunications, and/or Cybersecurity. * Specific training: in security, forensic analysis, information security incident management (NIST), operating system administration (Windows, Linux), advanced TCP/IP networking and communication protocols, Shell scripting (PowerShell, Bash, Python), Threat Hunting, advanced cloud and collaboration environments (Azure and O365), SIEM platforms (Splunk and Sentinel), security operations orchestration technologies (XSOAR/DEMISTO), and cyber intelligence tools (Maltego, Recorded Future, IntelX, VirusTotal, etc.). * Expert-level office productivity software skills, particularly Office 365 and Microsoft Office suite—with emphasis on Excel. * Knowledge of insurance. * English language proficiency at C1 level. * Certifications and licenses: courses in intelligence, investigations, or criminology studies will be valued. * Minimum of 2 years’ experience in roles related to at least three of the following categories: investigations or criminalistics, security incident response teams, cyber intelligence analysts, and data analytics. **What do we offer you?** * Flexible working hours allowing you to meet your personal needs. * A flexible compensation program offering meal subsidies, childcare vouchers, medical insurance, life insurance, employee discounts, etc. If you reside in Madrid city, a dedicated shuttle bus service to the office is also available. * Access to an attractive pension plan. * Discounts on products and services offered by our company. * Summer reduced working hours. * You’ll be the protagonist of your learning journey—gaining access to thousands of resources to further advance your technical expertise. Additionally, you’ll receive an annual allowance of €1,100 to further expand your expertise. * Opportunity to participate in volunteer initiatives. * An exceptional workplace! We rank among the top 50 best companies to work for in Spain, according to Forbes magazine. **Diverse—we are unique!** All selection processes conducted at MAPFRE adhere strictly to the principle of EQUAL OPPORTUNITY and NON-DISCRIMINATION, with candidates’ COMPETENCIES and PERSONAL AND PROFESSIONAL MERIT serving as the sole criteria for final selection decisions. We foster inclusive work environments that value diversity and prohibit discrimination based on gender, race, ideology, religion, sexual orientation, age, nationality, disability, or any other personal, physical, or social condition. You may consult our Diversity and Equal Opportunities Policy at: politica\-de\-diversidad\-e\-igualdad\-de\-oportunidades.pdf (mapfre.com) *By applying to this position, you acknowledge and consent to MAPFRE’s processing of the personal data you have voluntarily provided through this platform. If you provide personal data of third parties other than yourself, you confirm that you have obtained and hold their prior consent for sharing such data and have duly informed them.* *MAPFRE, as Data Controller, will process your data solely for the purpose of managing your participation in recruitment processes, including profiling and automated decision-making derived from such processing. To manage your participation across various selection processes within MAPFRE Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be shared with those entities and subject to international transfers.* *Additional information regarding data protection at MAPFRE is available at https://www.mapfre.com/corporativo\-es/clausulas/RRHHseleccion.pdf, where you’ll find instructions on how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability.*

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

ENGLISH TUTORING MONITOR648701522110741213

ENGLISH TUTORING MONITOR

WE ARE LOOKING FOR YOU AS ENGLISH TUTORING MONITOR To conduct extracurricular activities during the 2025/2026 academic year. Delivering English tutoring classes from Monday to Friday, 3:00/4:00 PM to 5:00 PM in the Puente de Vallecas district, with a salary of €11.50/hour. Start date: first week of January. Apply now Location: Puente de Vallecas, Madrid Start date: 8 January 2026 Salary: €11.50/hour Our company has been providing educational, sports, recreational, and cultural services to numerous educational centers and public and private institutions across the Community of Madrid for 25 years. Our history is one of success built on hard work, professionalism, and responsiveness to the needs of our client institutions. It feels like only yesterday when we began working at our first center in the Chamberí neighborhood, taking charge of the Futsal team. Today, we proudly continue working at that very same school. We have gained more experience and now offer many more services—and we are even more professional—yet we still work with the same enthusiasm we had on day one… back in 1997. **Requirements:** * Lesson planning * Conducting lessons * Supervision and monitoring of minors * Handing over participants to authorized persons for pickup **Your profile:** * Required qualification: Vocational Training (FP) or university degree in Education + English B2 level * Experience in this field will be valued * Problem-solving ability **What we offer you:** * Stable employment * Personal and professional development within an experienced team * Flexible schedule compatible with studies and other jobs More questions? **Contact us at:** SANDRA GARCIA T: 624 499 860 C: rrhh@culturalactex.com Address Calle de la, C. de Sierra Salvada, 6 28018 – Puente de Vallecas, Madrid www.culturalactex.com

Calle de la, C. de Sierra Salvada, 6, Puente de Vallecas, 28018 Madrid, Spain

Internships at Terberg Iberia648701522910731214

Internships at Terberg Iberia

**Do you want to take your first professional steps in an international, innovative, and rapidly growing company?** We’re waiting for you at Terberg Iberia! We’re looking for students eager to learn, contribute ideas, and become part of a close-knit team where every day is different. If you’re currently pursuing Vocational Training, a Bachelor’s or Master’s degree and require internships, this could be your opportunity. **Where can you complete your internship?** Although we accept applications for various departments, the most common current internships are in technical roles, especially: **Electromechanics / Maintenance / Engineering:** Support in assembly, diagnostics, preparation of industrial machinery, workshop inspections, and minor repairs. We also consider, subject to internal availability: **Administration / Logistics (Spare Parts) / Fleet** * Order and delivery note management. * Spare parts stock control. * Support in fleet and transport coordination. * Internal and external customer service. **What will you do during your internship?** * Participate in real tasks that add value to the team. * Observe firsthand how an international industrial-sector company operates. * Learn from experienced professionals who will guide you daily. * Collaborate on internal projects and improvements. * Gradually assume responsibilities according to your progress. **What do we expect from you?** * Enrollment at an institution enabling a **training agreement**. * Eagerness to learn, initiative, and a positive attitude. * Interest in the industrial sector and teamwork. * Availability to carry out internships in **Alcalá de Henares**. **What do we offer you?** * A supportive team committed to helping you grow. * A dynamic and collaborative work environment. * Internal training and continuous learning. * Genuine involvement in the team’s day-to-day activities. * Fresh fruit, coffee, and activities to foster a positive atmosphere. * **Opportunity for continuation**, depending on performance and team needs. Send us your CV, your availability, and the area of interest. We’ll keep your application on file and **contact you if an opportunity aligned with your profile opens up**.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Procurement Support Technician. Quality and Support Area. Headquarters. Madrid.648701521506581215

Procurement Support Technician. Quality and Support Area. Headquarters. Madrid.

Country Spain Province Madrid - Madrid Application Deadline 16/01/2026 Category Administration and Finance Type of Offer Targeted at persons with disabilities **Create Alert** **NGO Information** ACCEM, Association **Rating** (1 rating) **info** Response rate: 69.77% **info** **Objective** ------------ We are a non-profit organization working to improve the living conditions of people in situations of vulnerability. We uphold equality of rights, duties, and opportunities for all individuals. Currently, we are seeking a Procurement Support Technician for our Quality and Support Area at our Headquarters in Madrid. Main responsibilities include: * Administrative tasks related to procurement: documentation, data registration, supply management, and stock control. * Use of relevant computer applications. * Verification and follow-up of procurement invoices. * Receipt and inspection of materials. * Continuous updating of internal databases with order details. * Liaison with suppliers, negotiation of quotations, budgets, etc. * Support for justification and invoicing requirements. Offer includes: * Permanent contract. * Full-time position. * Annual gross salary of €23,720. **Profile:** * Higher Vocational Training Certificate (CFGS) or FP II in Administration and Finance or equivalent. * Advanced proficiency in Excel and Word. * Ability to work effectively in a team. * Strong organizational skills and problem-solving ability. * Experience in administrative tasks related to procurement. * Time management and planning skills. * Knowledge of financial reporting and data analysis will be valued. * Possession of a disability certificate with a degree of disability equal to or greater than 33% will be valued. **Competencies:** Problem analysis and resolution, Optimism and enthusiasm, Flexibility, Organization and planning, Technical and personal reliability, Interpersonal communication, Teamwork **Level:** Employee **Contract Type:** Full-time **Duration:** Permanent **Salary:** Between €18,001 and €24,000 gross/year **Minimum Education:** Higher Vocational Training **Minimum Experience:** At least 1 year **Start Date:** 26/12/2025 **Number of Vacancies:** 1

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 18,001-24,000/year

Data Architect648701520867851216

We are One Team. We make it happen. We are Unstoppable. BABEL is a multinational technology consulting firm specializing in applying its services and technological expertise to accelerate the digital transformation of its clients—large enterprises and public institutions. What is our strategic plan? We look toward the future! Our Hyper-Space 2029 strategic plan promises an exciting journey, full of opportunities for professional growth and development. Achieving €1,000 million in revenue is a challenge we are confident we will meet—through collaboration and the talent of our people—writing yet another success story together. What are we looking for? We seek a Data Architect with extensive experience in cloud platforms, especially Azure, and strong proficiency in AWS, capable of designing scalable, secure, and cost-optimized architectures. The role requires solid knowledge of DataOps and Infrastructure as Code (IaC). Familiarity with FinOps and observability capabilities is highly valued to ensure robust, monitorable, and efficient architectures. Key Responsibilities: * Design and evolve data architectures on Azure (Data Lake, Databricks/Synapse, Fabric, Event Hub, ADF, SQL/MI) and support ad-hoc deployments on AWS. * Define and implement DataOps practices: CI/CD for data pipelines, deployment automation, testing, versioning, and standards. * Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Bicep, or ARM Templates. * Drive FinOps initiatives to optimize data platform costs (governance, budgets, rightsizing, tagging). * Implement observability capabilities (monitoring, alerts, logging, tracing) across data architectures and pipelines. * Collaborate with business and technology teams to ensure solutions meet functional, security, quality, and performance requirements. Requirements: * Proficiency in the Azure data ecosystem (Fabric, Databricks, etc.). * Advanced knowledge of AWS (S3, Glue, Lambda, Redshift/Athena, EMR). * Experience with IaC (Terraform), automation, and CI/CD (GitHub Actions, Azure DevOps). * Experience applying DataOps practices: modularity, automated testing, versioning, change control. * Knowledge of monitoring and observability (Azure Monitor, Log Analytics, Grafana, Datadog, CloudWatch). * Advanced SQL skills, data modeling, and batch/streaming architecture design. * Experience with ETL/ELT. Desirable: * Azure/AWS certifications (AZ-305, DP-203, Solutions Architect Associate). * Experience with Kubernetes / containers and microservices. * Knowledge of cloud security (IAM, RBAC, networking, policies). #babel What do we offer? Babel, the great way to achieve success. Do you want to join an expanding, committed, and innovative team that makes history every day? At Babel, we accompany you on your path to success. We believe in people’s talent and aim to empower it by offering an outstanding work environment built on collaboration and solidarity. Working at Babel is much more than working for a company—it means joining a team united by a shared mission and a values-driven corporate model. Additionally: * We champion work-life flexibility. (Points-based vacation system, remote work, and schedule flexibility.) * We invest in training our *Babelievers*. * We invest in your physical and emotional well-being. (Private Health Insurance / Life Insurance, personal trainer, and wellbeing program.) * We invest in your free time. (Outdoor activities, sports tournaments, streaming platform subscription—for example, Netflix.) * We share in the company’s growth and recognize each individual’s contribution (Benefits Bonus). * We focus on working with cutting-edge technologies and innovative projects—but above all, we support digital transformation and bring technology closer to society. Are you up for the challenge? We’re waiting for you! *In compliance with current data protection regulations, we inform you that the controller of your personal data is GRUPO BABEL (see list of companies in the privacy policy), and your data will be used to manage your current and future recruitment processes, as well as for other purposes described on our website. This processing is based on the candidate’s consent. Personal data collected will not be shared with third parties except where expressly required by law. You may exercise your data protection rights by contacting* *data.protection@babelgroup.com*. *All information about our privacy policy is available on our website.*

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Social Catering and Events Manager648701521030431217

Social Catering and Events Manager

Country Spain Province Madrid - Madrid Application Deadline 23/01/2026 Category Management and Coordination, Cooperation / Emergency / Humanitarian Aid Type of Offer Targeted at Persons with Disabilities **Create Alert** **NGO Information** Luz Casanova **Rating** (0 ratings) **info** Response rate: 57.01% **info** **Objective** ------------ **About Us** Luz Casanova is an organization with a long-standing track record of service and support for people in situations of vulnerability, implementing social intervention projects for homeless individuals and women victims of gender-based violence—and their children. **Position Mission** We are seeking a Social Catering and Events Manager to lead the comprehensive management of our social dining facility, expand and professionalize existing social catering and event services, and foster new partnerships within the public and private sectors. **Specific Job Responsibilities** Social Dining Facility Management * Manage the newly upgraded social dining facility—more dignified, more humane, and more innovative. * Ensure smooth operational functioning (staff teams, shifts, suppliers, hygiene and food safety protocols). * Develop a model of dignified, close, high-quality, and sustainable service delivery. * Collaborate closely with the social work and direct care team of the day center and other organizational services supporting beneficiaries. Development and Innovation of Social Catering Projects * Lead current and future initiatives linked to catering: solidarity fridge, social catering services, and hospitality school (see below). * Design new catering services with a focus on social impact, circular economy, and sustainability. * Establish quality and innovation standards across all processes. Hospitality School Management * Jointly select—with organizational leadership—the entity or individuals responsible for managing the hospitality school. * Coordinate relations with the entity managing the Hospitality School. * Supervise its activities to ensure optimal functioning of the dining and kitchen spaces. * Support the socio-labor integration of students, in collaboration with Luz Casanova’s employment team and the school’s managing entity. Events Management: * Jointly select—with the General Management—an events agency best aligned with LC’s values, principles, and operational approach. * Coordinate relations with the selected events agency. * Coordinate potential in-house events using our kitchen and services. * Supervise its activities to ensure optimal functioning of the dining and kitchen spaces. Partnerships and External Relations * Manage relationships with events agencies, the hospitality school, and others. * Build alliances with companies sponsoring the project or utilizing our facilities, as well as with hospitality sector networks and public administrations. * Identify collaboration opportunities that strengthen social catering and events initiatives. Team Coordination * Coordinate a team of two to five members who report directly to you; team size will grow over time as the project consolidates. * Manage staff leave and other labor rights. * Address and resolve possible team conflicts. * Identify and arrange training for the team whenever necessary. * Motivate and support the team, using available tools in coordination with the organization’s People Manager. **Common Responsibilities for Managers** * Strategic design and monitoring: Design, review, and update the organization’s development strategy; promote and coordinate monitoring of the strategic plan and annual plans, together with senior management. * Continuous improvement: Foster a culture of quality, innovation, and continuous improvement across all organizational areas. * Participation in the Management Committee: Serve on the Management Committee, actively contributing to decision-making and strategic planning. * Interdepartmental coordination: Collaborate closely with other deputy directors and teams to ensure alignment and effective execution of objectives. * Budget and team management: Manage substantial budgets and lead multidisciplinary teams, ensuring efficient resource utilization. * Institutional representation: Represent the organization before institutions, entities, and relevant forums or events. **Profile:** * Education in Hospitality, Catering, Culinary Management, Event Management, or related field. * Minimum 3 years’ experience managing catering projects, preferably with a social component. **PREFERRED QUALIFICATIONS:** * Experience working with nonprofit organizations. * Experience coordinating multidisciplinary teams. * Disability certificate of at least 33%. * Training in gender equality and/or gender perspective. **BENEFITS:** * Join a transformative project with high social impact. * Direct involvement in building the organization’s new social catering area. * Work in a collaborative, purpose-driven environment. * Two personal days and one flexible day per year. * 23 vacation days (for full-time annual contracts). * Opportunities for work-life balance. * 24 and 31 December as non-working days. **Competencies:** Problem Analysis and Resolution, Initiative and Autonomy, Learning Ability, Ability to Lead Initiatives, Organization and Planning, Technical and Personal Reliability, Teamwork, Diplomacy and Professional Conduct, Negotiation Skills **Level:** Employee **Contract Type:** Full-time **Duration:** Indefinite **Salary:** Between 36.000 and 42.000 € gross/year **Minimum Education:** Bachelor's Degree **Minimum Experience:** At least 3 years **Start Date:** 23/02/2026 **Number of Vacancies:** 1

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 36,000-42,000/year

Quality and Process Consultant - Contact Center648701521664011218

Quality and Process Consultant - Contact Center

The Izo Spain team is looking for a **Consultant with expertise in Customer Experience, Quality, and Process methodologies**, who will act as a strategic partner in developing projects aimed at enhancing customer experience through process optimization and quality standards. This person will be responsible for designing, implementing, and measuring methodologies across all stages of process redesign—including subsequent diagnosis/analysis, proposal development, and co-creation of new processes and improvements focused on end-customer experience. Their objective is to optimize the customer experience by continuously improving internal processes, implementing quality standards, and designing strategies that ensure customer satisfaction and loyalty. **Are you passionate about customer experience and quality processes?** Do you enjoy identifying improvement opportunities and transforming challenges into solutions? Are you seeking an opportunity to work with major international companies? We’re looking for you! **What do we expect from you?** Your main responsibilities will include: * Identifying processes/procedures susceptible to improvement. * Collecting, analyzing, and processing all documentation/information related to the process under review. * Developing innovation methodology proposals tailored to the project/client’s needs. * Leading insight-gathering, co-creation, and ideation sessions. * Developing proposals and redesigning current processes, products, and service delivery models. * Mapping customer/employee experience. * Redesigning interactions. * Implementing and testing selected proposals to improve service delivery. * Measuring and analyzing impact on customer experience. **What skills or knowledge do you need?** * Minimum 2 years of demonstrable experience in contact center quality management (audits, standards, KPIs, calibrations). * Bachelor’s or Master’s degree, preferably with a Master’s in Customer Experience or Service Redesign. * Ability to analyze operational and customer experience metrics (NPS, CES, FCR, handling times, process compliance). * Experience using quality measurement frameworks (evaluation standards, issued and perceived quality KPIs), CX KPIs, and experience diagnostics. * Knowledge of contact center operations or multichannel customer service (telephone, digital, inbound, outbound, sales, support, and loyalty). * Familiarity with diagnostic, ideation, design, co-creation, and implementation tools. * Practical knowledge of methodologies such as Service Design, Design Thinking, or similar. * Continuous improvement mindset and ability to translate data into concrete actions. * Advanced proficiency in the MS\-Office suite (Excel, Word, PowerPoint). * Willingness to travel within Spain and Portugal (occasionally). * Excellent written and verbal communication skills, with strong interpersonal abilities across all organizational levels. * High capacity for innovation, analysis, organization, and methodological adaptation. * Analytical capability and consulting mindset. * Proactivity, autonomy, management ability, and attention to detail. * Self-motivated team player accustomed to working in multidisciplinary environments. It would be ideal if you have: * Knowledge of AI application in CX and service quality measurement contexts. * Experience in process improvement or operational redesign projects. * Participation in action plans derived from quality initiatives and impact tracking. * Experience/knowledge of the energy sector. **Benefits** * Job stability with an indefinite-term contract. * Hybrid work model in Madrid: Remote work arrangement whereby Week 1 involves 3 days per week onsite (Mon, Tue, Wed) and 2 days remote (Thu, Fri); Week 2 follows the reverse pattern. * Company-provided laptop and mobile phone. * Compensation aligned with experience and skills. * Educational budget: We want to help you maximize your potential and deliver maximum impact. You’ll gain access to books, courses, mentors, and personalized learning plans to help you grow and perform at your best! * Be part of an inclusive, diverse culture that values everyone’s contribution; collaborate with some of the world’s top specialists. * Collaborative, multidisciplinary work environment. If you believe you align with these values, we’re eager to meet you! Employment type: Full-time, indefinite-term contract Salary: 25\.000,00€\-28\.000,00€ per year Application questions: * How many years of experience do you have in process improvement or operational redesign projects? * How many years of experience do you have in quality management (audits, standards, KPIs, calibrations…)? * How many years of experience do you have using quality KPIs? * How many years of experience do you have in contact center operations or multichannel customer service (phone, email, social media, etc.)? * Do you hold a work permit for Spain? (nationality or residency status) * What is your desired annual salary? Experience: * telephone or contact center service quality management: 2 years (Desirable)

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 25,000-28,000/year

AI Analyst, Hybrid648701519584031219

AI Analyst, Hybrid

AI Analyst Senior professional with technical skills based on AI to support transformation and establish the way of working with AI in the Banking domain. This is a cross-organizational professional role across the entire Banking organization, requiring high seniority. **Key Responsibilities:** Establish the way of working for different technology teams Support Development teams in reviewing how to address daily challenges in implementing agents and transforming architectures into multi-agent architectures Support the use of AI in the PPT processes across all Banking areas Define new work roles within squads Define AI-based solutions Bachelor’s degree in Engineering, Computer Science, Data Science, or a related field. \+10 years of professional experience, including at least 1\-2 years working on Artificial Intelligence or Machine Learning projects. Strong knowledge of Python for data analysis, automation, or AI\-related workflows. Familiarity with AI tools (LLMs, AI Agents, ...) Analytical and problem\-solving mindset, with attention to detail and a proactive approach to driving results. AI, AI, Machine Learning, Python, LLM,

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Event Organizer648701520040971220

Event Organizer

* UPPER EAT SL * Alcobendas (Madrid) * * ### **Experience** Between 2 and 4 years of experience * ### **Salary** Compensation not specified * + ### **Area \- Position** **Customer Service** - Customer Service Assistant**Sales, Commercial** - Key Account Executive - Account Manager**Hospitality, Tourism** - Reservation Agent - Travel Agent + ### **Category or Level** Employee / Technical Staff / Middle Management + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract Type** Permanent Contract * ### **Working Hours** Full-time Offer validity: until 10/01/2026\. ### **Responsibilities** Are you passionate about gastronomy, flawless organization, and service-oriented work? At UpperEat, we are revolutionizing corporate lunches and dinners. We serve as the bridge between top-tier companies and the most exclusive restaurants. We operate in Spain, Portugal, and Miami, backed by Lanzadera and other acceleration programs and entrepreneurship awards. We are seeking a Mid or Junior-Mid profile with some prior experience and accustomed to handling a high volume of requests and inquiries. We seek an organized, solution-oriented individual eager to conquer the world and strongly committed to service, to join our operations team. OUR PURPOSE AND REASON FOR BEING: To deliver the finest service to our clients through trust, closeness, seamless coordination, and a constant willingness to tackle any challenge that arises. Always focused on achieving the best possible client-restaurant match and delivering the most personalized service—while caring equally for both companies and restaurants. IMPORTANT NOTE: A personal vehicle and residence in Madrid are mandatory. YOUR MISSION You will be responsible for ensuring smooth day-to-day operations. You will manage reservation requests from our corporate clients (from tables for 2 up to groups of 400), ensuring they receive ideal restaurant proposals and that every detail is perfectly coordinated. YOUR TYPICAL DAY \- WHAT YOU WILL DO \- Administrative reservation management: receiving requests, contacting restaurants, and confirming services. \- Gastronomic advisory: selecting the best restaurant options based on the client’s budget and needs. \- Customer service: resolving inquiries, last-minute changes, and special dietary requirements via email, phone, and our proprietary platform. \- Operational follow-up: ensuring restaurants have all necessary client and service information to guarantee excellence. \- Team support: assisting in identifying opportunities to retain existing clients. ### **Requirements** WHAT WE ARE LOOKING FOR \- Experience: at least 2 years managing group reservations (in restaurants, hotels, or travel agencies) or B2B customer service. \- Mobility: valid driver’s license and personal vehicle to reach our offices and conduct occasional visits to partner restaurants. \- Languages: intermediate-to-advanced English; essential for coordinating with Miami/Portugal and other international clients. \- Skills: highly organized individual capable of managing a large volume of simultaneous reservations without losing sight of details. \- Tools: proficient use of digital tools (Google Workspace, CRMs, reservation platforms). \- Attitude: operational mindset and execution focus; proactive individual who enjoys solving real-time problems. ### **What We Offer** WHAT WE OFFER \- Opportunity to join an award-winning tech startup in full international expansion. \- Permanent contract within a young and dynamic environment. \- Working hours: Monday–Thursday 9:00–18:00, Friday 8:00–15:00\. \- On-site office in Alcobendas (Madrid). \- Competitive salary commensurate with a support/management profile, plus performance-based incentives. \- Genuine development opportunity: you’ll join a growth phase where your attitude will define your future. ### **Tags** * sales * teamwork * service orientation * time management * proactivity * project management

Pl. Mayor, nº 1, 28100 Alcobendas, Madrid, Spain

Negotiable Salary

F&B TRAINEE (WAITER)648701519084831221

F&B TRAINEE (WAITER)

Summary Welcome to Hyatt Centric Gran Vía Madrid, where we care for people so they can bring out their best selves. Will you join the Team? We are seeking a trainee student for the F&B department at our Hyatt Centric Gran Vía Madrid hotel. If you are passionate about foodservice, hospitality, and teamwork, this is the place for you! We seek dynamic professionals with strong communication and organizational skills who wish to be part of a unique project, deliver high-quality service experiences to guests, and contribute to the team’s operational goals and the Centric brand’s quality standards. What will your responsibilities be during your internship with us? * You will participate in dining room service: taking orders and cleaning tables and areas. * You will interact directly with guests or customers across the hotel’s various gastronomic venues regarding food and beverage consumption. * You will coordinate with the rest of the food and beverage team to ensure smooth operations for breakfast, lunch, and dinner services. * You will provide support and assistance in managing bill settlements, ensuring accurate billing for all consumption and handling cash receipts. * You will prepare hot beverages (coffee and/or tea) and serve them directly to guests. You will also make off-menu recommendations and appropriate suggestions. * You will manage inventory levels, ensuring proper usage of various food and beverage items. Qualifications What do we require from you? * This is a full-time, paid internship with rotating shifts (morning and afternoon), aligned with hotel operations, and includes two consecutive days off. * A mandatory requirement is that we can sign a collaboration agreement with your school/institution. Unfortunately, applications that do not meet this requirement cannot be considered. * You must have a passion for hospitality and tourism: prior customer service experience in Food & Beverage within a hotel or similar environment is highly valued. * English proficiency is extremely important to us; therefore, fluency/advanced-level English is required for this internship. * You must pay close attention to detail, be proactive, and action-oriented. Teamwork is fundamental to us. And what can we offer you? * Professional growth and development: this is your first professional opportunity—just the beginning! * A young and dynamic work environment. We support each other, laugh often, and share passion for this industry. * We provide a staff cafeteria for your free use. * We organize fun and festive training activities for the entire team, reinforcing team quality beyond the hotel setting. If you’ve read this far, you’re looking for your first opportunity—and you’re interested. What are you waiting for? Send us your CV! We look forward to welcoming you!

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Waitress/Waiter (M/F)648701517902101222

Waitress/Waiter (M/F)

**Malasaña 31 – Madrid** At **Malasaña 31**, we are seeking a **support waiter/waitress for the dining area**, primarily for weekends. **Schedule:** * Fridays and Saturdays * From **22:00 to 02:00** * **8 hours per week** **Responsibilities:** * Greeting customers * Managing and assigning reservations * Explaining games (e.g., Beer Pong, group activities, etc.) * General support in the dining area * Cleaning and maintaining order in the space **Conditions:** * **€261.86 net per month** * Employment with a formal **contract**, compliant with current legislation * Pleasant working environment * Ideal as a supplementary job or for students **Candidate profile we seek:** * Responsible and punctual individual * Strong interpersonal and customer service skills * Enthusiasm for teamwork * Prior experience is not mandatory; attitude is highly valued * **Valid documentation required** to formalize the contract Interested candidates may contact us via private message or send us their contact information. Job type: Part-time, Permanent Salary: €261.00 per month Scheduled hours: 8 per week Work location: On-site employment

C. de Manuela Malasaña, 31, Centro, 28004 Madrid, Spain

Account Executive – Restaurant Reservation Manager for Corporates and Event Coordinator648700566968331223

Account Executive – Restaurant Reservation Manager for Corporates and Event Coordinator

Are you passionate about gastronomy, flawless organization, and service-oriented by nature? At **UpperEat**, we are revolutionizing corporate lunches and dinners. We serve as the bridge between top-tier companies and the most exclusive restaurants. We operate in Spain, Portugal, and Miami, backed by **Lanzadera and other acceleration programs and entrepreneurship awards**. We are seeking a **Mid** or **Junior-Mid** profile with some prior experience and accustomed to handling a high volume of requests and inquiries. We are looking for an organized, solution-oriented individual eager to conquer the world and deeply committed to service—to join our operations team. **OUR PURPOSE AND REASON FOR BEING:** To deliver the most exceptional service to our clients through trust, closeness, fluency, and openness to resolving any challenge that arises. Always focused on achieving the best possible client–restaurant match and delivering the most personalized service—caring equally for both corporations and restaurants. **IMPORTANT NOTE:** A **personal vehicle and residence in Madrid are mandatory**. **YOUR MISSION** You will be responsible for ensuring that daily **operations** run smoothly. You will manage reservation requests from our corporate clients (from tables for 2 up to groups of 400), ensuring they receive ideal restaurant proposals and that every detail is coordinated precisely. **YOUR DAY-TO-DAY – WHAT YOU’LL DO** * **Reservation Administration:** Receiving requests, contacting restaurants, and confirming services. * **Gastronomic Advisory:** Selecting the best restaurant options based on the client’s budget and needs. * **Customer Support:** Addressing inquiries, last-minute changes, and special dietary requirements via email, phone, and our proprietary platform. * **Operational Follow-up:** Ensuring restaurants have all necessary client and service information to guarantee excellence. * **Team Support:** Assisting in identifying opportunities to retain existing clients. **WHAT WE’RE LOOKING FOR** * **Experience:** At least **2 years managing group reservations** (in restaurants, hotels, or travel agencies) or B2B customer service. * **Mobility:** Valid driver’s license and a **personal vehicle**, required to reach our offices and conduct **occasional visits to our partner restaurants**. * **Languages:** **Intermediate-to-advanced English proficiency**—essential for coordinating with Miami/Portugal and other international clients. * **Skills:** You are **highly organized**, capable of **managing a large volume of simultaneous reservations** without losing sight of details. * **Tools:** Proficiency with digital tools (Google Workspace, CRMs, reservation platforms). * **Attitude:** We value operational efficiency and execution—a proactive individual who enjoys solving problems in real time. **WHAT WE OFFER** * Join an award-winning, fast-growing **technology startup** expanding internationally. * **Permanent contract** within a young and dynamic environment. * **Working hours:** Monday–Thursday: 9:00–18:00; Friday: 8:00–15:00. * On-site office in **Alcobendas (Madrid)**. * Competitive salary aligned with a support/management profile, plus performance-based incentives. * Genuine growth opportunity: You’ll join during a key expansion phase where your attitude will define your future. If the world of **gastronomy and restaurants** excites you—and you’re seeking a **stable project** to **grow professionally**… **Join our UpperEaters team!** Job type: Full-time, Permanent contract Benefits: * Company events * Reduced working hours on Fridays * Company laptop * Mileage reimbursement * Company phone Work location: On-site

C. Sol, 1, 28950 Moraleja de Enmedio, Madrid, Spain

Negotiable Salary

Delivery Driver648590552344351224

Delivery Driver

Work as a delivery driver at Kebabish Arroyomolinos Job Type: Temporary Contract Work Location: On-site Employment

Av. de las Castañeras, 20D, 28939 Arroyomolinos, Madrid, Spain

Negotiable Salary

baker648590551760661225

dynamism, seriousness, and eagerness to work in an artisanal bakery where we produce everything, collaborating as a team on primarily morning shifts starting at 6 a.m. (this is not a night job) Type of position: Full-time Salary: €1,500.00–€1,900.00 per month Benefits: * Flexible working hours Work location: On-site employment

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 1,500-1,900/month

Official Electrician Installer (1st or 2nd Class) or Assistant648590551601931226

Official Electrician Installer (1st or 2nd Class) or Assistant

We are seeking an electrician installer to work on both building renovations and new construction projects. The primary work location will be in Leganés. This position is initially temporary, with an initial duration of 6 months; however, there is the possibility of conversion to an indefinite-term contract. Working hours are Monday through Friday, from 8:00 to 18:00. For official installers, the offered gross monthly salary is €1,800, paid in 12 installments. For assistants, the gross monthly salary is €1,600, also paid in 12 installments. Having a valid driver’s license will be considered a positive factor for interested candidates.

C. Getafe, 4, 28912 Leganés, Madrid, Spain

€ 1,800/month

Physiotherapist – Full-Time Position in Chamberí648590550245151227

Physiotherapist – Full-Time Position in Chamberí

We are looking for a **physiotherapist** to join a **leading clinic in the Chamberí neighborhood**, a dynamic and highly specialized environment. **What we are looking for:** * Professionals with expertise in **ultrasound and invasive techniques**, or with a strong interest in training and growing in these areas. * Candidates eager to learn, evolve, and work using evidence-based approaches. **What we offer:** * Access to **cutting-edge technology**: Indiba, superinductive system, focused shockwave therapy, ultrasound, EPI electrolysis, and other advanced tools. * **Salary above collective agreement rates**, commensurate with experience and qualifications. * A professional, educational, and continuously developing work environment. Job type: Full-time Benefits: * Flexible working hours Work location: On-site employment Job type: Full-time, Permanent contract Salary: 2,000.00€–2,700.00€ per month Work location: On-site employment

Calle de Zurbano, 34, Chamberí, 28010 Madrid, Spain

€ 2,000-2,700/month

Truck Driver with Tailgate Lift for Delivery648590550681621228

Truck Driver with Tailgate Lift for Delivery

We are seeking a driver (male or female) holding a Class B license to operate a truck with a tailgate lift or elevated van, with a maximum weight of up to 3.500 kilograms. The primary responsibility will be the distribution and delivery of parcels in the Villaverde area. Prior experience performing similar delivery-related duties is essential. Additionally, immediate availability to start work under the offered conditions is required. This position offers an indefinite-term contract, full-time hours, and a fixed schedule from Monday to Friday, 8:00 to 17:00. The salary will comply with the provisions set forth in the applicable collective bargaining agreement.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Fiber Optic Installer648590550988821229

Fiber Optic Installer

We are seeking a fiber optic installer with proven experience in installation and the ability to troubleshoot faults. A valid driver’s license is essential. Specific Telco-sector training courses—such as operations, work at height, and electrical safety—will be highly valued. Working hours will be full-time, Monday to Friday from 9:00 to 18:00, with an expectation of working one weekend per month. An indefinite-term contract will be offered following a probationary period. Remuneration consists of a net monthly salary of 1450 euros, plus commissions. Additionally, knowledge of solar panels is considered advantageous.

C. Cuestas Bajas, 12A, 28901 Getafe, Madrid, Spain

€ 1,450/month

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