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Job Summary: Tendam is seeking a candidate for an internship in the Customer Intelligence team, providing support in database management, customer segmentation, and campaign analysis to aid decision-making. Key Highlights: 1. Provides technical support in database and reporting management. 2. Supports customer segmentation and campaign analysis. 3. Education in Mathematics and/or Statistics, with an analytical and dynamic profile. **Tendam** ---------- Tendam is one of Europe’s leading specialized fashion groups, backed by its track record, experience, and growth over more than 140 years. We specialize in managing brands within the premium mass-market segment; our portfolio includes Women’secret, Springfield, Cortefiel, Pedro del Hierro, Hoss Intropia, Slowlove, High Spirits, Dash and Stars, OOTO, and Fifty — collectively expanding exponentially the reach and market penetration of an innovative, internationally oriented company. We distribute our collections across approximately 2,000 points of sale located on four continents. Our brands possess distinctive advantages that make them complementary—with no overlap—featuring flexible commercial formats adapted to markets of varying sizes. Each brand targets a specific audience and maintains its own creative, design, and commercial teams, while sharing centralized management and common corporate services. Within the Group, we embrace the challenge of managing our operations efficiently and responsibly from an environmental standpoint, setting concrete objectives to address industry challenges related to climate change mitigation and environmental protection—evaluating the greatest risks in these areas and identifying optimal opportunities to minimize their impact. We are a fully omnichannel company, deeply integrated with our loyalty clubs—making us unique—with a fully digital model seamlessly connected to a widespread, flexible network of physical stores. As data-driven retailers, we create an environment of dialogue and interaction centered on the customer—the cornerstone of all Tendam innovations. A company committed to delivering value, innovating increasingly sustainable products, and championing timeless creativity and design. An employer committed to equal opportunities. **Job Description** ---------------------------- **TENDAM** continues to grow—and we need to welcome another person to our team! **Don’t know us yet?** You probably do—if we mention that we comprise **Springfield**, **women’secret**, **Cortefiel**, **Pedro del Hierro**, **Fifty**, **Slowlove**, **Hoss Intropia**, and **OOTO**, you’ll recognize who we are. We’d love to have you join us for an **INTERNSHIP** position within the **CUSTOMER INTELLIGENCE** team. **What would your day-to-day look like?** Here’s a summary of the main **responsibilities**: * Provide technical support regarding TENDAM’s database information: execute existing reports and dashboards, distribute them to relevant stakeholders, extract key insights, and include those insights in distribution emails sent to various mailing lists. * Support customer segmentation within the database. Assist in segmenting campaigns for loyalty clubs and web registrants, based on customer data captured in CRM attributes and metrics. * Support execution of campaign performance reports. Assist in analyzing past campaigns, examining behavioral differences across campaigns, segments, and collateral—and support analysis, comparison, and extraction of statistically relevant conclusions from these communications to inform company decisions. * Provide support in generating ad\-hoc reports. If you’ve read this far—and this role resonates with you—here’s what comes next: **Duration**: 6 months \+ possibility of extension for an additional 6 months. **Location**: Madrid city center (north zone. Accessible via metro, urban bus, or commuter rail; if driving, parking is readily available as the area is not subject to metered parking restrictions). **Requirements** -------------- **Who are we looking for?** * **You hold a degree in Mathematics and/or Statistics.** * You are highly proficient in Excel (advanced level): pivot tables, macros, etc.—this is essential! * Experience with any database tool (e.g., Access, MicroStrategy, Business Objects, Tableau, etc.). * Knowledge of SQL, Python, or R is a plus. * You consider yourself analytical and dynamic, with strong organizational skills and attention to detail. * Possibility of **immediate start**. If this describes you—don’t hesitate to apply! We’d love to meet you and welcome you into the TENDAM family. Your talent will be a great opportunity for us to keep moving forward. **Location:** Madrid (Spain)**Contract Type:** Internship**Sector:** Fashion**Vacancies:** 3**Discipline:** Other**Work Modality:** Hybrid
