**Job Description** DEPARTMENT MANAGER **WHAT YOU WILL DO** As a Department Manager, you will be the leader who supports and motivates your entire team. By fostering an inclusive culture that promotes collaboration and entrepreneurial spirit, you will create an environment where everyone can progress and continuously improve. Acting in line with our values, you will contribute to both your own success and that of the company. You will be responsible for: * Leading your team to deliver an exceptional customer experience, ensuring excellent operational and visual standards, while actively promoting and selling our products. * Taking ownership of your store and your department's strengths, analyzing sales results, identifying business opportunities, setting goals, and creating plans to optimize performance, profitability, and stock levels. * Managing team scheduling and ensuring smooth opening and closing routines. * Recruiting, onboarding, and developing your team while fostering an inclusive and collaborative culture that encourages growth and innovation. * Staying up to date with fashion trends, customer preferences, and competitors to maintain commercial strength. * Representing a positive image of yourself and the brand during all customer interactions. **WHO YOU WILL WORK WITH** Our stores are the heart of our business, where customers experience our brand firsthand. As part of the store team, every role—ranging from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You will also connect with the Area Team, collaborating across stores to share knowledge and achieve success together. Together with your team, you will play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone. **WHO YOU ARE** *We are looking for people with...* * Experience in store management and operations. * Strong leadership skills, with a passion for training and developing teams while exemplifying company values and culture. * Proficiency in sales planning, analysis, and follow-up, using customer-focused tools and reports. *And who are…* * Strong leaders who inspire, train, and develop their teams with integrity. * Thrive in collaborative and dynamic environments, with a solution-oriented mindset. * Motivated to create excellent customer experiences while promoting and selling our products. * Highly interested in fashion trends, commercial awareness, and competitor insights to drive sales. * Possess effective communication skills, creativity, and curiosity. * Flexible, analytical, results-driven, and comfortable handling statistics and working with numbers. **WHO WE ARE** H\&M Group is a global company of strong brands and initiatives. Our goal is to prove that there is no compromise between great design, affordable prices, and sustainable solutions. We want to democratize fashion for the many, and our customers are at the center of every decision we make. We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we want to use our power, scale, and knowledge to drive the fashion industry toward a more inclusive and sustainable future. **WHY YOU’LL LOVE WORKING HERE** At H\&M Group, we pride ourselves on being a dynamic and welcoming company. We offer our employees attractive benefits with extensive opportunities for development around the world. * 25% staff discount across all H\&M Group brands, both in physical stores and online (H\&M, COS, Weekday, Monki, H\&M HOME, \& Other Stories and ARKET). * H\&M Incentive Program (HIP) \- a global program that rewards long-term commitment. * Development opportunities: Access to professional growth within the H\&M Group, with opportunities at both local and international levels. **JOIN US** Our uniqueness comes from a combination of many factors: our inclusive and collaborative culture, our solid values, and growth opportunities. But above all, it is our people who define us. Take the next step in your career with us. The journey starts here. *As part of our Equality Plan, at H\&M we promote real equal opportunities between women and men in all selection and professional development processes. We are committed to a fair, equitable, and competence-based recruitment process. Therefore, we kindly ask you not to attach a cover letter to your application.* **Additional Information**