Job Summary: Supervises and coordinates service in the assigned section, ensuring exceptional guest service and collaborating with the dining room team to meet quality standards. Key Highlights: 1. Be part of a world-leading hospitality company. 2. Opportunity to lead and supervise a section in a high-end environment. 3. Direct interaction with guests to deliver an exceptional experience. Are you passionate about hospitality and eager to join one of the world’s largest and fastest-growing companies? Join Hilton Mallorca\-Galatzo as a Sector Manager, where you’ll have the opportunity to be part of an outstanding team in the hospitality industry. With more than 7,500 properties and a legacy spanning over 100 years, Hilton is dedicated to delivering the finest guest service and sharing the light and warmth of hospitality. If you love interacting with people and providing them with an exceptional experience, this is the place for you! Come and be part of our mission to become the most hospitable company in the world. **Responsibilities** ---------- Supervise and coordinate the proper execution of service within the assigned section of the dining room, ensuring excellent guest service and collaborating with the dining room team to meet the hotel’s quality standards. * Perform control and supervision duties for the assigned section competently. * Organize and supervise the setup of the assigned section. * Coordinate staff within the section (waiters/waitresses, assistants). * Ensure service is delivered according to established standards, including preparing and decorating dining rooms and tables. * Attend to guests directly and resolve incidents. * Relay kitchen orders and coordinate service pacing. * Supervise restocking of tableware, beverages, and products within the area. * Support training of new team members. * Perform guest-facing tasks (flambéing, carving, filleting, deboning, etc.). * Report incidents and improvement suggestions to the Assistant Restaurant Manager. * Apply food hygiene and safety regulations. * Maintain order and cleanliness within the section. **Requirements** -------------- Education: * Training in Hospitality or Catering, or equivalent experience. * Languages: English and German. Experience: * Prior experience as a waiter/waitress with supervisory responsibilities, preferably in upscale hotels or restaurants. Technical Knowledge: * Dining room service techniques. * Basic knowledge of wines and beverages. * Guest service protocols. * Food hygiene and safety regulations (HACCP). Key Competencies: * Teamwork. * Operational leadership. * Clear and effective communication. * Responsibility and commitment. * Guest orientation.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
