Customer Support Specialist — Remote Work

Description

**Main responsibilities:** * Respond to customer inquiries via email and chat * Manage requests and track their progress * Record information and update customer data * Resolve basic issues and escalate cases as appropriate * Maintain clear and professional communication. **Requirements:** * Excellent written communication skills in Spanish * Regular use of computers and digital tools * Organizational ability * Customer-oriented attitude * Prior experience in support or customer service is a plus. **We offer:** * Fully remote work * Monday to Friday schedule * Initial training * Employment contract * Integration into a professional and stable environment. Benefits: * Fuel discount * Housing allowance * On-site gym Work location: On-site employment