Reception Assistant

Description

Job Summary: We are seeking two individuals to assist with reception duties, including customer handling, reservation management, incident resolution, and active collaboration with staff. Key Highlights: 1. Customer service and management of reservations and incidents. 2. Active collaboration with other staff members. 3. Permanent discontinuous contract with full-time working hours and rotating shifts. We are seeking two individuals to assist with reception duties in Llanera, Asturias. Main responsibilities will include attending to customers both by phone and in person, managing reservations, resolving any incidents that arise, handling guest check-in and check-out procedures, and advising guests on available services. Active collaboration with other staff members is essential. For this position, an intermediate level of English and experience using the Fortune software program are required. Additionally, candidates must have their own vehicle to commute to the workplace. Although not mandatory, prior experience in similar roles will be considered a positive advantage. A permanent discontinuous contract with full-time working hours and rotating shifts is offered. Salary and employment conditions will comply with the Hospitality Industry Collective Agreement.