lEscala Networks & Systems Administration Job Listings

On-Site Support Technician, On-Site64532855869313120

Indeed

On-Site Support Technician, On-Site

On-Site Support Technician We have an opening to join as an on-site microcomputer support technician at the client's facilities located in Santa Caterina. The position is 100% on-site and focused on managing incidents and user requests within a corporate Microsoft environment. You will provide on-site support at the offices in Girona, ensuring resolution of incidents and requests related to workstations. The role involves handling user inquiries, maintaining equipment operation, and actively participating in service follow-up meetings. **Responsibilities:** * Manage and resolve incidents, requests, and inquiries related to microcomputing. * Provide assistance and support for work devices such as desktops, laptops, printers, and scanners. * Work in a Microsoft technology environment, both at the operating system and office suite levels. * Provide support for corporate tools such as antivirus software, decompression tools, web browsers, PDF readers, plugins, and Java consoles. * Deliver specialized support for corporate and departmental applications. Participate in service follow-up meetings together with the technical lead of the team. **Requirements:** Intermediate Vocational Training degree, preferably in Computer Science or Telecommunications, or equivalent education. 1 to 2 years of experience in similar roles. Fluent command of Catalan, both written and spoken. Technical knowledge in Microsoft environments, corporate software, virtualization, and networks. Previous experience with the IT environment of the Government of Catalonia will be valued. Knowledge in incident and request management in LAN networks will be considered a plus. **We Offer:** * Salary range between 18,000 and 20,000 gross euros annually. * Location at the Santa Caterina offices (Girona). * Fully on-site position. * Working hours from Monday to Friday during business hours, approximately 8:00 to 17:00. * Additional benefits: Flexible compensation: Meal card, transportation card, childcare vouchers, and the possibility to join our group health insurance. * You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive and discrimination-free workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. If you are considered a finalist and selected to join NexTReT, we will request additional information to proceed with your hiring, solely for the purpose of verifying the information in your CV, particularly regarding academic qualifications and relevant professional background. If you have any doubts about providing partial information, you may indicate this to the person managing your hiring process. **Requirements:** **Essential Technical Skills:** * Knowledge of Microsoft environments, corporate software, virtualization, and networks * Written and spoken Catalan / Spanish **Desirable Technical Skills:** * Experience using ticketing tools * Experience handling incidents in a microcomputing environment * Experience administering printer servers * Experience maintaining mobile devices * Experience managing hardware and software inventory * Basic hardware knowledge * Advanced knowledge of office suites * Experience with Wintel workstation and server operating systems microsoft, virtualizacion, redes

Plaça del Vi, 1, 1a i 2a planta, 17004 Girona, Spain

€ 18,000-20,000/year

Indeed

SUPPORT REFERENT

SUPPORT REFERENT \- Conduct the initial and ongoing assessment of the person's support needs. \- Facilitate the person's reception, informing and guiding them about the service. \- Inform the family about the functions of the organization. \- Identify the needs of the person served and take into account their will in all areas of intervention, in accordance with judicial rulings or other legal instruments. \- Seek strategies and alternatives to maintain and enhance the person's quality of life and promote their personal autonomy, as well as their maximum capacity and empowerment to achieve it. \- Promote inclusion, integration, and full participation of the person in all areas of social life. \- Monitor or evaluate the implementation of support measures. \- Develop, update, and monitor the support plan, which assesses the needs, choices, and preferences of the person served. \- Provide support and accompaniment to the person during various life processes and significant changes (death, loss of capacities, housing, etc.). \- Mobilize, coordinate, and foster various natural supports from the community environment and specialized services in different areas (health, employment or occupational, leisure, social services, external services, housing, other organizations providing assistance to people with disabilities in exercising their legal capacity and volunteering, etc.). \- Establish, together with the support agent, the economic department, and the person if possible, the financial budget, as well as its monitoring and control. \- Provide the human, personal, emotional, and relational support that the person requires. \- Assess family relationships and those established with collaborating referents, promoting beneficial ones. \- Coordinate, where appropriate, with families or close social environments related to the assisted person. \- Promote the comprehensive development and recovery of the capacity of the assisted person. \- Ensure that support is provided to the person served and that all rights are exercised according to judicial rulings or other legal instruments. \- Prepare relevant reports and applications to public administrations entitled to the assisted persons. \- Ensure that relational customs, cultural diversity, and the will of the persons served are respected. \- Coordinate with the Social Area coordinator and the support agent to jointly establish the schedule of actions and visits. \- Ensure that the file of the person served is up to date (health, personal documentation, legal, etc.). \- Record visits and/or procedures carried out regarding the person served in the organization's computer system. * Experience: 6 months. Experience will be positively valued, preferably in one of the three areas (people with intellectual disabilities, people with mental illness, and older adults) * Diploma or technical engineering – social work * Diploma or technical engineering – social education * Competencies / knowledge: PERSONAL SKILLS: • Empathy and sensitivity: ability to understand the emotions and needs of the people being supported, offering respectful and unbiased support. • Teamwork • Effective communication: ability to express ideas clearly and understandably, both verbally and in writing. Ability to actively listen. • Professional ethics: commitment to confidentiality and the rights of individuals, always respecting dignity and autonomy. • Adaptability and flexibility: ability to adjust to the changing needs of the people served and to the dynamics of interdisciplinary work. • Conflict resolution: ability to manage difficult situations and resolve conflicts constructively and respectfully, always favoring the well-being of the people served. • Stress management: ability to remain calm and make rational decisions under high-pressure situations, ensuring a positive work environment. • Ability to assume risk situations. • Ability to develop empathy and emotional maturity. • Capacity for self-awareness and self-control. • Planning and coordination skills (leadership). • Social assessment and diagnosis: ability to identify the social needs of the individuals accompanied by the organization. • Community intervention: ability to promote inclusion and improve the social conditions of the people being supported. * Vehicle availability required * Driving license: B * Indefinite employment contract * Full-time * Monthly gross salary ranging from '1920' to '2095' * Other relevant information: 14 payments

Carrer Mar, 5, BAJO, 17600 Figueres, Girona, Spain

€ 1,920-2,095/month

System Administrator (m/f/d)63839187762691122

Indeed

System Administrator (m/f/d)

**YOUR BRILLIANT FUTURE IN THE TECH WORLD AWAITS YOU** Welcome to the world of Zoi. We shape the digital evolution of our enterprise customers and bridge the gap between corporate IT and new technologies. Zoi is committed to bringing the cloud to the retail and manufacturing industries — with innovative solutions that deliver real value. We are expanding our team in Stuttgart, Berlin, Cologne, Lisbon, Barcelona, Figueres, Seville, Las Palmas, Queretaro, Guadalajara, Mexico City. Travel between our locations is possible. **YOUR RESPONSIBILITIES – This is what you'll do with us:** * You migrate large system landscapes from on-premise to the cloud and set the course for stable and secure operations * You understand ITSM in large organizations and are familiar with the differences between change and incident management. Working with typical applications such as ServiceNow or Jira is part of your daily routine * Basic networking knowledge, including understanding of TCP/IP and common protocols such as DNS and DHCP, is firmly embedded in your skill set through professional experience * You have strong practical experience with at least one scripting language such as Python or PowerShell * Security first: With your extensive experience working in a corporate IT environment, including familiarity with relevant change and security procedures, your team can rely on you * At least three years of experience in managing Windows or Linux characterizes you * Even in critical situations, you remain calm and support us professionally in troubleshooting Additionally, you bring these specialized skills: **At least 3 years of practical experience in one or more of the following areas:** **Windows:** * Administration and configuration of the Windows Server operating system * Enterprise management of Windows using SCCM, WDS, WSUS or similar tools * Basic licensing of Microsoft solutions or **Linux:** * Administration and configuration of at least one enterprise Linux distribution such as RedHat or SUSE * Management of enterprise Linux using Ansible, RedHat Satellite or comparable tools **At least three years of experience in ONE of the following specialization areas** **Virtualization:** * Administration and configuration of one or more virtualization platforms such as VMware, HyperV or comparable * Understanding of virtual machine formats such as ovf or vmx * Enterprise virtualization tools for backup and recovery, monitoring, etc. or **Database administration:** * Management and configuration of enterprise database products such as Microsoft SQL Server or Oracle DB2 * Database tools for backup and recovery, monitoring, etc. or **Storage management:** * Administration and configuration of storage solutions such as Windows DFS, NetApp OnTap, Nutanix or comparable * Good knowledge of underlying concepts such as RAIDs and protocols like NFS or SMB or **Governance:** * Integration of corporate IT solutions into legal requirements such as ISO 27001, NIS2, DORA, BAIT * Documentation of required specifications and coordination with relevant departments **YOUR BACKGROUND – What you bring:** * With your excellent communication skills for effective interaction with internal and external customers as well as your teammates, you enrich our team * Self-organization and competent management of subprojects are second nature to you * Cloud experience is beneficial but not mandatory — we offer an optimal training program to get you cloud-ready * Your organized work style includes the ability to create and maintain technical documentation and manuals * You have very good German and English language skills, both written and spoken Do you enjoy being surrounded by brilliant minds? Fantastic. At Zoi, you'll become part of our community of tech enthusiasts and can fully realize your potential. Create fresh ideas and actively shape the digital transformation of our enterprise customers. * **GOOD WORK SHOULD BE REWARDED,** therefore we offer various bonus models * **TIME IS WISDOM,** 20% of your working time is available for experiments and further education * **SKILL YOURSELF UP,** Zoi can only be as good as you are. That's why we emphasize continuous learning and development * **BE FREE**, thanks to our completely flexible working hours and remote work options from all our locations * **LEVERAGE AI POWER** with modern AI technologies to automate tasks and gain new insights * **DEVELOP YOURSELF** with our individual certification and training plan * **FAMILY COMES FIRST**, therefore we provide financial support for childcare * **REFUEL** recharge with our regular free Friday lunches Zoi is an employer that promotes equal opportunities and is committed to enabling you to do your best work. We pledge to advocate for diversity, build an inclusive culture, and do our part for an equitable workplace.

Carrer Sant Joan Baptista, 2, 17600 Figueres, Girona, Spain

Negotiable Salary