4* Hotel Receptionist

Description

Job Summary: Eurostars Hotel Company is seeking a Receptionist to manage reservations, optimize resources, and deliver outstanding customer service in a dynamic hotel environment. Key Highlights: 1. Manages reservations and optimizes resources to deliver high-quality customer service. 2. Handles check-in/check-out, telephone support, and incident management. 3. We seek passion for work and a desire for professional growth. **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels across 24 countries worldwide. Our operations are backed by extensive expertise reflected in all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals who are passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Receptionist for our Eurostars Vía de la Plata 4\* hotel located in Astorga (León)**. **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to ensure the highest quality of customer service. * Guest check-in and check-out. * Telephone support and handling requests or incidents. * Delivering exceptional customer service. **What are we looking for?** * Degree in Tourism. * Experience in hotels of a similar category. * Advanced English proficiency; knowledge of a second language is valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel industry company—continuously growing and expanding globally—committed to the ongoing professional development of its team. In addition, as a member of Eurostars Hotel Company, you’ll enjoy the following benefits: * **50% discount on our premium hotels:** Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **The Power Business School training:** 100% free and unlimited access to all trainings (MBA, digital skills, office software, soft skills, etc.) provided by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * **Access to our Employee Club:** Where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel nights:** Through the Eurostars Hotel Company Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we’d love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.