Front Desk Assistant Hotel

Description

Job Summary: We are seeking a Front Desk Assistant to manage reservations, optimize resources, and deliver excellent customer service at a hotel. Key Highlights: 1. Reservation management and high-quality customer service 2. Studies in tourism and experience in hotels of a similar category 3. High level of English; a second language is valued **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 300 hotels present in over 23 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in developing talent and nurturing the passion of its human team. Therefore, we seek individuals who are passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a Front Desk Assistant for our hotel located in Astorga (León). **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Telephone assistance and reservation management. * Delivering excellent customer service. **What are we looking for?** * Studies in tourism. * Experience in hotels of a similar category. * High level of English; a second language is valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel-sector company experiencing continuous growth and global expansion, committed to the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you can enjoy the following benefits: * 50% discount at our premium hotels: Enjoy discounts of up to 50% at all our outstanding 4*/5* hotels worldwide, and up to 20% for your family members. * The Power Business School training: 100% free and unlimited access to all trainings (MBA, digital, office software, skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, delivered by top active professionals in the industry. * Access to our Employee Club: where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * Enjoy complimentary hotel nights: Through Eurostars Hotel Company’s Referral Program, we reward recommendations that result in hires. If you refer someone who is hired, you receive complimentary hotel nights. If this project interests you and you believe you match the profile, we would love for you to apply for this position. Or, if you know someone who might be interested, please feel free to share this opportunity.