Description
Microcomputer Support Technician
We are seeking a Microcomputer Support Technician to provide technical support to a center and its students, participating in the installation and configuration of applications, license activation, and resolution of hardware and software incidents for an important client.
Responsibilities
Resolution of software, hardware, and operating system incidents.
Support and resolution of incidents related to Windows 11\.
Installation and configuration of applications and license activation.
Microcomputer support for the center and its students.
Creation of system templates and images.
Management of repairs with manufacturers.
Opening, tracking, and management of warranties with manufacturers.
Repair and optimization of equipment.
Coordination of equipment delivery and return.
Management and tracking of technical incidents.
Processing and tracking of warranties.
Requirements
Minimum experience in microcomputer support functions.
Experience in resolving hardware, software, and operating system incidents.
Knowledge of Windows 11\.
Organizational and problem-solving skills.
Strong communication skills and user orientation.
Proficiency in Euskera is mandatory.
On-site project in Bilbao (Old Town).
Initial schedule: 6 hours per day, 2 days per week (Tuesdays and Thursdays).
Windows, support,