Description
Position Summary:
We are seeking a professional to ensure a comprehensive student experience, coordinating in-person, hybrid, and online training programs, and supporting administrative procedures and internships.
Key Highlights:
1. Being part of a pioneering gastronomy project experiencing continuous growth.
2. Emphasis on a positive work environment and team care.
3. We promote an inclusive environment.
24 June 2026
#### **Description**
Do you have customer service experience in the education sector? Have you worked on training projects and student support initiatives? If so, this project is for you!
**Your main mission** will be to ensure a comprehensive student experience, accompanying students from enrollment through program commencement and throughout its delivery.
**Our primary areas of work focus on:**
* Providing student support, assisting them with pre-arrival procedures and during program delivery.
* Planning and coordinating the needs of in-person, hybrid, and online training programs, establishing key milestones and monitoring their implementation by coordinators, instructors, and other involved stakeholders.
* Collaborating closely with the teaching teams of training programs to ensure excellence and quality across the entire learning process and student experience.
* Supporting students and teaching staff in managing external internships conducted at companies within the sector.
* Developing and planning academic documentation associated with programs and students.
#### **Requirements**
**Do you identify with the following characteristics?**
* You hold a university degree in Business Administration and Management, Sociology, Pedagogy, or related fields demonstrating competencies in project and people management.
* You have 3–5 years of experience in activity planning and management, as well as in customer service.
* You are familiar with the following tools: Microsoft Office suite, Moodle, or other learning platforms.
* You possess strong English communication and writing skills (C1 level).
**You will stand out if:**
* You have worked in the education sector.
* You have strong Basque language communication skills (C1 level).
* You have experience using Zoho CRM and Business Central ERP.
* You possess a results-oriented and achievement-focused mindset.
**What can you expect from Basque Culinary Center?**
* Becoming part of a pioneering, continuously growing project with great passion for gastronomy.
* An indefinite full-time employment contract.
* Remote work opportunities based on activity requirements.
* We place importance on a positive work environment. We care for and support our team members.
* We promote an inclusive environment. Additionally, if you hold a Disability Certificate, please inform us so we can ensure appropriate support.
**Do you feel you would be a good fit for our team? Don’t hesitate to submit your application!**
To apply for this job opening, please attach your CV (PDF or Word format) including your contact details so we can reach you.