Support and Cleaning Operator - Part time

Description

Job Summary: The Support and Cleaning Operator is responsible for maintaining the campervan fleet in immaculate condition, ensuring hygiene, preparation, and presentation to meet customer satisfaction. Key Highlights: 1. Operational, physical, and detail-oriented role in vehicle cleaning. 2. Training in cleaning standards and operational excellence. 3. Multicultural and dynamic work environment with a strong team spirit. **ABOUT US** Indie Campers is a global leader in road travel and operates one of the world’s largest campervan fleets. The **Support and Cleaning** department is essential to ensure every van is spotless, safe, and ready for the next customer—directly impacting customer satisfaction and operational efficiency. **THE ROLE** The **Support and Cleaning Operator** focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is an operational, hands-on, physical, and detail-oriented position responsible for: * Cleaning the interior and exterior of vehicles * Preparing vans with kits and essential items * Inspecting vehicles upon return * Managing cleaning supplies and consumables * Supporting depot organization and logistics **WHAT WILL YOU WORK ON?** * **Fleet cleaning:** Clean and maintain the interior and exterior of vehicles to meet hygiene and presentation standards, consistently delivering high-quality results. * **Vehicle preparation:** Prepare campervans with required kits, bedding, and optional extras, ensuring they are ready for bookings and check-in/check-out processes. * **Post-return inspection and reporting:** Inspect returned vehicles to verify cleanliness, missing items, or damage, and report any issues for follow-up. * **Stock and consumables management:** Manage stock and consumables, including receiving, storing, and organizing supplies, as well as reporting shortages or damages. * **Depot logistics and organization:** Support depot logistics, keep cleaning areas organized, move vehicles, and assist with operational needs during peak periods. **WHO ARE WE LOOKING FOR?** * **Mandatory:** Experience in cleaning. **Preferred:** Experience in hospitality, warehouse, housekeeping, or operations. * **Mandatory:** Strong attention to detail and commitment to hygiene standards. * **Mandatory:** Good physical condition and ability to perform manual tasks (cleaning, lifting, moving equipment). * **Mandatory:** Reliable, punctual individual capable of working in fast-paced environments. * **Mandatory:** Valid driver’s license (Category B). * **Mandatory:** English proficiency. **Preferred:** Proficiency in the local language (where applicable). * PHYSICAL AND OPERATIONAL REQUIREMENTS * **Mandatory:** Ability to perform physical cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motions. * **Mandatory:** Comfort working inside vehicles (confined spaces, elevated surfaces) and outdoors around the fleet. * **Mandatory:** Ability to lift, move, or transport cleaning equipment, vacuum cleaners, water hoses, chemicals, or kits (up to 15 kg). * **Mandatory:** Comfort using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided). * **Mandatory:** Adherence to company safety guidelines when handling chemicals. * **Mandatory:** Comfort working under varying temperatures and weather conditions while washing or preparing vehicles outdoors. * **Mandatory:** Ability to maintain cleaning quality and speed during high-volume operations and peak season. * **Mandatory:** Flexibility to work weekends, public holidays, and during peak-season hours. * **Mandatory:** Ability to adapt to last-minute operational needs (e.g., urgent shifts or additional cleaning tasks). **THE INDIE COMMITMENT!** * Competitive compensation and travel benefits. * Clear progression path to the **RoadTrip Agent** role or other operational positions. * Training in cleaning standards, detail verification, minor repairs, and operational excellence. * A multicultural, dynamic work environment with a strong team spirit. **Are you ready to Go Indie?**