July 30, 2025 #### **Description** Do you have experience in customer service within the education sector? Have you worked on student support projects? If your answer is yes, this project is for you! **Your main mission** will be to ensure a comprehensive student experience, supporting them from enrollment through the start of the training program and throughout its delivery. Our main areas of work focus on: * Providing student support, assisting them with procedures prior to their arrival and during the training program. * Planning and executing the needs of in-person, hybrid, and online training programs. * Collaborating closely with the teaching teams of the training programs, ensuring excellence and quality throughout the entire learning process and student experience. * Supporting students and teaching staff in managing external internships carried out in companies within the sector. * Preparing and planning academic documentation related to programs and students. * Preparing and managing the financial budgets of training programs, as well as producing statistical reports on students, surveys, programs, etc. #### **Requirements** **Do you identify with the following characteristics?** * You hold a Bachelor's degree in Business Administration, Sociology, Pedagogy, or a similar field. * You have 3\-5 years of experience in activity management and planning, as well as customer service. * You are familiar with the following tools: Office Suite, Moodle, or other learning platforms. * You have strong English communication and writing skills (C1 level). **You will make a difference if:** * You have worked in the education sector. * You have strong Basque language communication skills (C1 level). * You have experience with Zoho CRM and Business Central ERP. * You have a results-oriented mindset and a drive for achievement. **What can you expect from Basque Culinary Center?** * Being part of a pioneering project in continuous growth, passionate about gastronomy. * Full-time temporary contract. * Possibility of remote work when activities allow it. * You will actively contribute to maintaining a positive work environment. We care deeply about our team members. * We promote an inclusive environment. Additionally, if you hold a Disability Certificate, please inform us so we can ensure you receive appropriate support. Do you feel you fit well with our team? Don't hesitate to send us your application! If you would like to apply for the job offer, please attach your CV (PDF or Word) including your contact details so we can reach you.