Description
Person responsible for customer service, vehicle reception, and delivery at the workshop. Identifies and collects each customer's needs, prepares estimates, and follows up on them. Manages the appointment schedule, plans vehicle entries into the workshop, and coordinates the follow-up of ongoing repairs.
Maintains constant communication with customers and technical staff to ensure the entire process runs smoothly. Working hours are Monday to Thursday from 08:30 to 17:00, including a one-hour lunch break, and Fridays from 08:00 to 15:15\.
A fixed-term one-year contract is offered, with full-time working hours. A key position to keep the workshop’s daily operations organized and running smoothly.
**Professional experience:**
1 to 3 years of experience
**Education:**
Intermediate Vocational Training Degree in Administration and Finance
* Prior experience in vehicle workshops is required.
* Knowledge of customer service, management, and administration.