Tech Internship - Application Support and Continuous Improvement

Description

Job Summary: We are seeking an Application Support and Continuous Improvement Intern to ensure daily business service delivery under the ITIL methodology and propose process improvements. Key Highlights: 1. You will learn how to ensure daily business service delivery using the ITIL methodology. 2. You will participate in code optimization and application improvement. 3. Training and development within a leading multinational corporation. We are looking for an Application Support and Continuous Improvement Intern to join our Support and Facilities team at our headquarters. Your Objective with Us You will learn how to ensure daily business service delivery by guaranteeing proper application management under the ITIL methodology. Additionally, you will play a key role in proposing and implementing process improvements to simplify everyday tasks for our users. What Will Be Your Main Learning Opportunities and Responsibilities? Code Optimization: You will participate in modifying applications to make them more robust and contribute creative solutions to real-world cases handled by the support team. Quality and Testing: You will perform tests on developments following our procedures to ensure incident-free implementation. Automation: You will implement automation to improve productivity and minimize service degradation time. Business Liaison: You will act as the liaison with business units to identify improvements in the digital product and manage critical events for the company. Knowledge Reference: You will receive training to thoroughly understand newly implemented features and validate proposed service procedures. We don’t expect you to know everything—we’re here to learn together! However, we would like you to have foundational knowledge in: Programming: Knowledge of Java and Scala, plus experience with version control using Git. Databases and Systems: Experience with Oracle databases (ability to create/maintain PL/SQL) and familiarity with UNIX/Linux environments. Architecture: Basic understanding of microservices architecture. Soft Skills: Above all, a positive attitude, proactivity, and strong eagerness to learn every day! We know you value flexibility and continuous learning, which is why we offer: Study Support \+ exclusive benefits for employees. Hybrid Model: 3 days in the office and 2 days remote (to suit your needs). Training: A development plan within a leading multinational corporation. We will review all interested applications, and if you are selected to proceed in the process, we will contact you to provide further details about the position and learn more about your profile. At Carrefour, we champion an inclusive workplace where anyone—regardless of gender, sexual orientation, gender identity and/or expression, beliefs, ideologies, origin, abilities, among others—can fully realize their potential.