- **Devoteam is a leading European consulting firm focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology.** Specializing in six key areas, we address our clients’ strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability through Digitalization. Technology is in our DNA, and we believe it is a powerful lever capable of driving change for improvement—while maintaining a balance that enables us to provide our clients with top-tier technological tools, always accompanied by the proximity and professionalism of a team acting as a trusted guide throughout the journey. Our **25 years of experience** make us an innovative, established, and mature consultancy, enabling the development of our **10,000 professionals**, continuously certifying our consultants in the latest technologies and leveraging expertise across: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, and Software Engineering & Development. Devoteam has been awarded Partner of the Year 2021 by the five leading cloud providers: **AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.** #CreativeTechnologyForBetterChange We are seeking a Level 1 Support Technician or Helpdesk professional to join our team on a permanent basis, working fully remotely. Essential requirements: * Proven experience in technical support for Google Workspace (at least 1 year). * Knowledge of Microsoft 365, Azure, and Google Cloud Platform will be highly valued. * Fluency in French and English (in addition to Spanish), as support will be provided in all three languages. * Availability to work rotating shifts, as this role supports our 24/7 operational team. * Ability to adapt quickly and learn rapidly (as you will need to master multiple solutions and tools). - 100% remote Rotating shifts