Business Development Manager

Description

Job Summary: We are seeking a Business Development Manager to activate new territories and acquire potential customers, with a focus on sales and achievement of targets. Key Highlights: 1. Join a team transforming the hospitality industry 2. Opportunity for continuous development and top-tier training 3. Be part of a leading international company with social impact **Company Description** Hello, Hallo, Hello! Do you want to be part of the team transforming the hospitality industry? If your answer is yes, keep reading — you’re in the right place. You’ve probably heard about us, or even know someone who works at Makro. Indeed, we have over 3,500 employees across Spain, but we’d like you to get to know us better. Makro is a subsidiary of the German METRO Group, whose objective is to elevate HoReCa (Hotel-Restaurant-Café) distribution to its highest level by leveraging the advantages offered by digitalization, delivery services, and always keeping the customer and their business success at the core. **Job Description** We are currently looking for a Business Development Manager to join our Bilbao team. Your main responsibilities: * Reporting to FOM * Sales management level * Position-related relationships: Internal: * Guerrilla Zone Manager * Host Attendant * Departments External: * Potential customers * Inactive customers Tasks and Responsibilities * Activate new territories * Acquire medium-to-high-potential FSD customers * Identify / Analyze / Plan acquisition strategy per potential segment * Lead-to-customer conversion * Initial client engagement * Ensure achievement of company targets Competencies * Results-oriented mindset * Customer orientation — identifying needs * Planning & Organization * Communication skills & influencing ability * Teamwork * Adaptability to change * Frustration tolerance KPIs * Same structural KPIs as Guerrilla Zone Managers for sales acquisition * Guerrilla Zone buying KPI * Minimum quarterly area coverage Next Steps * Role validation for GUERRILLA ZONES. * Candidate selection for Madrid & Tenerife (Q1 Trial) * Onboarding * MVP * Develop the lead-to-customer process model. **Qualifications** What are we looking for in you? * Education: High school diploma or equivalent * Minimum 1 year of commercial sales experience * Strong communication and customer service skills * Proficiency in office/digital tools * Valid and officially recognized driver’s license **Additional Information** **What do we offer you?** Join an international company, a leader in wholesale distribution, committed to continuously contributing to the culture and social life of the more than 30 countries where we operate. You’ll receive a competitive fixed and variable salary, daily allowances, and the option to participate in our flexible compensation program. Additionally, your working schedule will be Monday to Friday. Benefits include discounts at Makro, a 24/7 health consultation app, meal vouchers, and an extra day off at Christmas — and much more. Opportunities for continuous development through top-tier learning resources such as our MPower platform, our exclusive Sales Academy, the Gofluent language program, and our Goodhabitz catalog featuring numerous *masterclasses*. Sustainability is one of our strategic pillars. Therefore, we provide you with a hybrid company vehicle and a fuel card for both personal and professional use. And, as expected, our team loves enjoying and celebrating special occasions throughout the year. **We are ONE METRO** If everything you’ve read matches your professional expectations — wait, there’s more. At Makro, you’ll find an authentic, inspiring team passionate about the hospitality sector (of course!) — a team where you can create and leave your mark. We call this team ‘ONE METRO’: a team with which we have fun, celebrate, progress, and win together. Only in this way can we make a difference and reach the top. At Makro, we are committed to Gender Equality and ensure it throughout our recruitment processes.