Job Summary: Eurostars Hotel Company is seeking a Receptionist to manage reservations, optimize resources, and ensure excellent customer service, guaranteeing guest satisfaction. Key Responsibilities: 1. Room reservation management 2. Optimization of resources for high-quality customer service 3. Excellent customer service and incident management **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels present in 24 countries worldwide. Our operations are backed by extensive expertise reflected across all areas—from hotel management and brand values to guest experience care. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join The Happiness Industry?** We are looking for a **Receptionist for our Eurostars Hotel Real 5\* GL located in Santander**. **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Telephone assistance and handling requests or incidents. * Delivering excellent customer service. **What are we looking for?** * Tourism-related studies. * Experience in hotels of similar category. * Advanced English proficiency; additional languages are valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel industry company experiencing continuous growth and global expansion, committed to the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * **50% discount on our premium hotels:** You can benefit from up to 50% discounts at all our outstanding 4\*/5\* hotels worldwide, and up to 20% discounts for your family members. * **The Power Business School training:** 100% free and unlimited access to all training programs (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * **Access to our Employee Club:** where you can enjoy various types of discounts and benefits across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel nights:** Through Eurostars Hotel Company’s Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
