**The Service Admin** is responsible for managing safety documentation (**CAE**), credit notes and re\-invoicing processes, coordinating repairs at our service center, and delivering the best possible customer service experience. The position will be based in **Bilbao (Derio)**. **Main responsibilities include:** * Supporting the supply of materials required for field service activities. * Communicating with internal and external customers via phone and email. * Collaborating and communicating within a European team. * Activating service contracts in the software system. * Managing repairs at our service center. * Controlling credit notes and re\-invoicing processes. * Enabling maintenance visits by completing the necessary documentation and permits required for field service activities (CAE). * Actively contributing to the improvement of systems and processes by providing suggestions and improvement ideas. * Performing other job\-related duties as assigned by the Service Manager. **Minimum Requirements:** * Higher education or university degree, preferably in a technical field (Business Administration, Engineering, or similar). * Minimum of 6 months' experience in a similar role. * Knowledge of Occupational Health and Safety documentation management platforms. * Good command of English (additional languages will be considered an advantage). * Good knowledge of the Microsoft Office suite. * Ability to adapt to a dynamic work environment. * Portuguese language skills are a plus. The Service Admin is responsible for managing safety documentation (CAE), credit notes and re\-invoicing processes, managing repairs at our service center, and providing customers with the best possible service experience. The position will be located in Bilbao (Derio). In this position, **the main tasks are**: * Supporting the supply of materials for field service activities. * Communicating with internal and external customers by phone and email. * Communication within a European team. * Activating service contracts in the software system. * Managing repairs at our service center. * Controlling credit notes and re\-invoicing processes. * Enabling maintenance visits by completing the necessary forms/permits required for field service activities (CAE). * Actively participating in the improvement of systems and processes by making improvement suggestions. * Other job\-related tasks as specified by the Service Manager. **Minimum Requirements:** * Higher education or university degree, preferably in a technical field (Business Administration, Engineering, etc.). * Minimum of 6 months' work experience in similar functions. * Knowledge of Occupational Health and Safety (OHS) documentation management platforms. * Good command of English (additional languages will be considered an advantage). * Good knowledge of the Microsoft Office suite. * Ability to adapt to a dynamic work environment. * Portuguese language skills are desirable. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
