**WHO WE ARE** **Magmacultura** was founded on the conviction that culture transforms. Today, over 30 years later, we remain the same company: passionate, approachable, and committed to bringing heritage, art, and knowledge closer to people. We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our primary fields of action. **Join our team!** **YOUR MISSION** We are seeking an **Operations Coordinator** with leadership ability, organizational vision, and a passion for culture to coordinate the team and operational management of services at a prominent cultural facility located in **Santander**. **YOUR DAY-TO-DAY** * **Lead and develop the team:** coordinate, motivate, and guide the public-facing team, building a collaborative culture rooted in trust and shared growth. * **Ensure service excellence:** supervise the quality of visitor services in exhibition spaces and audience management to ensure every visit becomes a seamless, inspiring, and memorable experience. * **Connect with the institution:** maintain smooth and empathetic communication with the client entity, thoroughly understanding its needs to strengthen the cultural space’s identity. * **Manage talent:** coordinate staff onboarding, offboarding, scheduling, and internal transfers, working closely with Human Resources departments. * **Resolve incidents:** provide efficient responses to unexpected situations. * **Contribute to continuous improvement:** prepare activity reports, statistics, and operational protocols that add value. **WHAT WE LOOK FOR** * **Academic background:** in Art History, Fine Arts, History, Tourism, Humanities, Audiovisual Communication, Anthropology, Cultural Management, or equivalent fields. * **Languages:** bilingual Spanish. Advanced English. French proficiency will be valued. * **Previous experience:** in team coordination or supervision, preferably within the cultural or museum sector. * **Your essence:** if you possess excellent communication skills, empathy, and enjoy leading through closeness, **this is your place!** **WHAT WE OFFER** * **Real impact in the cultural sector:** integration into a leading organization in cultural project management. * **Space for your development:** we invest in your talent. We offer an ideal environment for continuous learning. * **Working hours:** 25 hours/week. * **Days and schedule:** Monday to Friday, 9:00–14:00. * **Contract type:** indefinite-term contract. * **Start date:** August. * **Location:** Santander. **COMMITMENT TO EQUALITY** *At Magmacultura, we firmly believe that to care for the diversity of our audiences, we must first guarantee it from within. Therefore, we ensure open, equitable, and fully non-discriminatory selection processes—regardless of gender, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.* *We have an active Equality Plan supporting our genuine commitment to equal opportunity at all organizational levels. Here, all applications are evaluated solely on criteria of talent, motivation, and potential.*
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
