**Our Stores** The place where we demonstrate, face to face, our purpose. If you share this goal and your satisfaction comes from helping customers bring their ideas and projects to life, this is the place for you. Being part of our store team means working in a co-creation environment where we live our company values and purpose together with the customer. **Will you join us?** We show you here in this video: That's why we count on you as a **Customer Relationship Advisor**, because you have extensive professional knowledge and ensure the best customer experience before, during, and after their visit to the store and across all existing communication channels, contributing your experience as a professional in your field, and above all, you are passionate about what you do. **Main Responsibilities** **Customer payment at checkout and returns** * This is a versatile role that can perform all tasks associated with the mission depending on your profile and the store's needs at any given time, always proactively facilitating customer autonomy and seeking maximum usefulness. * Carry out all tasks related to collecting payments at checkout, as well as those related to returns, order balances, partial deliveries, etc. **Customer accompaniment, welcome, and listening** * At Leroy Merlin, we believe in building teams of experts who provide customers with confidence and security, advising them in finding solutions and products that meet all their needs. **Customer knowledge, loyalty, and social marketing** * Foster high-quality relationships with customers either in person or through social channels (Community, Social Networks, or Google MyBusiness). **Payment services, financing, and after-sales services** * You will know and promote all the complementary services offered in the store. **What We Offer?** **Our Purpose** ===================== At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do—a guiding principle that represents our commitment to you and to the planet. Everything we offer aims to inspire you to create environments where life can be better. Because we are certain of one thing: if we set our minds to it, changing the world is in our hands and yours. Social Action is one of the fundamental pillars of Leroy Merlin Spain, providing added value not only to the entire company but also to the community. Through various initiatives—renovation and refurbishment projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society. **Benefit! By being Leroy Merlin** ====================================== As an employee of Leroy Merlin Spain, you have access to more than 70 benefits and/or advantages classified into 6 categories, designed to provide you with the best experience for being part of this great team. You will additionally benefit from Leroy Merlin’s Flexible Compensation Policy and Benefits, such as the opportunity to become a shareholder of the company, Health Insurance, childcare assistance, restaurant vouchers, and various discounts with major commercial partners, among others. You will receive a fixed compensation along with participation in company results and profits. **Develop Yourself!** ================== Train and grow within a multinational company! You will find a great work environment and have autonomy to decide and act, participating in decision-making and cross-functional projects. **A Place for Everyone** Diversity Management is a fundamental pillar in our company philosophy. That is why we are included in the Diversity Charter, a commitment code promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy, and Equality. This reaffirms our commitment to respecting inclusion rights for all people and acknowledges the benefits provided by cultural, demographic, and social diversity. Leroy Merlín España, S.L.U., declares its commitment to establishing and developing policies that integrate equality between women and men without any form of discrimination, as well as promoting measures to achieve effective equality within our organization. We uphold the principle of equality between women and men in every area of our activities and within the framework of our Organization's Social Responsibility. If you want to develop in the job you love, our door is open to you. Here, we don't recognize barriers. **YOUR TALENT HAS NO LIMITS** If you would like to learn more about our Purpose, values, actions, and current job openings, we provide you with access to Leroy Merlin Spain’s Corporate Employment Website. **CHANGING OUR WORLD IS IN OUR HANDS!**