**Company Description** Inetum is a European leader in digital services. The Inetum team, made up of 28,000 consultants and specialists, strives every day to create a digital impact on businesses, public sector organizations, and society. Inetum's solutions aim to contribute to customer performance and innovation, as well as to the common good. Present in 19 countries with a dense network of locations, Inetum partners with leading software vendors to tackle the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated revenues of 2,500 million euros in 2023. Top Employer Europe 2024 **Job Description** Profile of a Change Manager with **education and experience** in project management. Knowledge of ITIL methodologies, organizational change management, and collaborative ITSM tools. Skills in leadership, effective communication, resilience, empathy, impact analysis, conflict mediation, time management, and influence. High level of English language proficiency. **Responsibilities*** **Review and registration of changes:** + Review change requests (RFCs). + Ensure that all infrastructure modifications are properly recorded. * **Assessment and planning:** + Analyze the impact, cost, resources, and risks associated with each change. + Develop or approve implementation, testing, rollback, and communication plans. * **Change approval:** + Chair and coordinate meetings of the Change Advisory Board (CAB). + Prioritize, accept, or reject change requests based on impact and business objectives. * **Implementation coordination:** + Ensure proper execution of changes, manage tasks and involved teams. + Supervise internal communication and notifications to affected users. * **Monitoring, review, and closure:** + Monitor the execution and outcomes of each change. + Coordinate post\-implementation reviews to identify lessons learned. + Improve the change management process through metrics analysis and reporting. * **Documentation and auditing:** + Keep documentation of each change updated, from request to closure and post\-change evaluation. + Ensure regulatory compliance and alignment with best practices. **Additional Information** WHAT CAN WE OFFER YOU? * Competitive salary according to experience * Career development plan: we offer an attractive professional career path based on your experience and personal potential within a company in continuous evolution and solid growth * Training program in technological competencies aligned with project and client requirements * Flexible compensation: we offer customizable compensation allowing you to choose different benefits and tailor their distribution: health insurance, meal vouchers, childcare, transport card, etc. * Flexible working hours