Job Summary: We are seeking an N1 SOC Technician with experience in IT support, IGA, identity management, and monitoring of critical platforms to work in a banking environment. Key Responsibilities: 1. Participation in the operation and maintenance of critical platforms 2. Level 1 (N1) IT support for users and corporate environments 3. Access and security management (IGA) DESCRIPTION If you have experience in IT support and wish to work in a demanding and stable banking environment, this challenge is for you. GP DIGITAL is looking for an **N1 SOC Technician** on behalf of a major financial institution. We seek a candidate with 2\-3 years’ experience in **IT support, IGA, identity management, and monitoring of critical platforms.** You will participate in the operation and maintenance of critical platforms, directly impacting business security and continuity. ### **Conditions** * **Workplace:** Cénit (remote work) * **Working hours:** 09:00–18:00 (intensive summer schedule) **Your responsibilities will include** ------------- * Level 1 (N1\) IT support for users and corporate environments. * Administration and operational support for identities and devices. * Access and security management (IGA). * Monitoring and maintenance of the client’s critical platforms. * Incident resolution, escalation, and follow-up. * Participation in on-call duties as scheduled. REQUIREMENTS **Mandatory** ------------------ * 2\-3 years of experience in **Level 1 (N1) IT support**. * Experience in administration and operational support. * Knowledge of **Identity and Device Administration**. * Experience in **Access Security (IGA)**. * Monitoring of critical platforms (e.g., Gluon). * Prior experience within **Banco Santander**. * Intermediate English level (mandatory). * Residence in Spain **Desirable** ------------ * Experience in highly critical banking environments. * Ability to work in environments with stringent SLAs. * Strong communication skills and user orientation. **What we offer** ----------------- * Competitive **salary**, commensurate with experience * Indefinite-term **contract** or option for commercial contract * 22 working days of **vacation** * Flexible **compensation plan**: medical insurance, childcare vouchers, transportation vouchers * **Training** in Technology and Soft Skills * Referral program: €500 per recommended candidate who joins us About us… **Grupo Digital** We are an IT consultancy with a team of over 150 technology professionals, offering stable projects with leading national and international clients, developing solutions in application development, systems architecture, Artificial Intelligence, Cloud, Cybersecurity, Big Data, etc. More information on our website: **www.grupodigital.eu**