Summary: Join as an L2 Support Engineer to manage and support Windows endpoint environments for financial services customers, acting as the primary escalation point for endpoint-related incidents. Highlights: 1. Manage and support Windows endpoint environments in financial services 2. Primary escalation point for endpoint-related incidents and operations 3. Collaborate with Security and develop PowerShell scripts for automation Join as an **Endpoint Management L2 Support Engineer** and manage, maintain and support Windows endpoint environments for customers in a regulated financial services setting. Serve as the primary escalation point for endpoint\-related incidents and own day\-to\-day operations across SCCM, Intune, OS imaging, patching and software release management. **Responsibilities** * Triage and resolve L2 escalations for Windows 10/11 desktops, laptops and Citrix VDI sessions * Administer and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM) including client health, boundaries and reporting * Manage Microsoft Intune co\-management and standalone enrollment for compliance and device lifecycle * Build, maintain and version\-control Windows OS images using MDT, SCCM OSD or Autopilot * Own the monthly Windows patching cycle including evaluation, deployment, compliance reporting and rollback * Manage third\-party application patching using SCCM or integrated tooling * Package, test and deploy software releases via SCCM and Intune Win32 app deployment * Support Citrix VDI environment including golden image updates, profile management and performance troubleshooting * Collaborate with Security team on endpoint hardening and Defender configuration * Write and maintain PowerShell scripts for endpoint administration, reporting and automation **Requirements** * 3–5 years hands\-on experience in Windows endpoint management and L2 support * Strong knowledge of SCCM/MECM including OSD task sequences, application deployment and reporting * Solid experience with Microsoft Intune for device enrollment, compliance and app deployment * Proven experience building and maintaining Windows 10/11 OS images and hardening * Strong understanding of Windows patching lifecycle and compliance reporting * Experience supporting Citrix Virtual Apps and Desktops including golden image management and profile solutions * Proficiency in PowerShell scripting for automation and reporting * Experience with third\-party application patching tools * Knowledge of ITIL change management processes * Strong communication and documentation skills **We offer** * Private health insurance * EPAM Employees Stock Purchase Plan * 100% paid sick leave * Referral Program * Professional certification * Language courses EPAM is a leading digital transformation services and product engineering company with 61,700\+ EPAMers in 55\+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously. * **Why Join EPAM** * **WORK AND LIFE BALANCE.** Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays. * **CONTINUOUS LEARNING CULTURE.** Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses. * **CLEAR AND DIFFERENT CAREER PATHS.** Grow in engineering or managerial direction to become a People Manager, in\-depth technical specialist, Solution Architect, or Project/Delivery Manager. * **STRONG PROFESSIONAL COMMUNITY.** Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.