**Job Offer: Head of Dining Room** We are seeking a **Head of Dining Room** with strong organizational skills and a clear commitment to service excellence. A professional profile oriented toward detail, with language proficiency and the ability to work under pressure—leading teams and ensuring an outstanding customer experience—will be highly valued. **Key Responsibilities** **\- Dining Room and Staff Management** * Scheduling shifts and planning staff rosters. * Assigning tasks and supervising the dining room team. * Fostering teamwork, motivation, and a positive work environment. **\- Customer Service** * Greeting and seating customers. * Providing personalized recommendations on the menu and beverages. * Taking orders and overseeing service delivery. * Handling complaints and incidents to ensure customer satisfaction. **\- Coordination with the Kitchen** * Serving as the essential liaison between the dining room and kitchen to ensure seamless service. * Coordinating timing, menu recommendations, and necessary menu adjustments. **\- Operational Management** * Inventory control and order placement. * Supervising billing and cash register closing procedures. * Compliance with hygiene, safety, and quality regulations. **\- Sales and Promotion** * Actively promoting the menu, wines, and services offered by the establishment. * Encouraging upselling and increasing the average transaction value. **\- Service Excellence** * Overseeing dish presentation and service details. * Performing special plating, carving, or flambé techniques. * Ensuring overall quality and maintaining the establishment’s image. **\- Required Skills and Competencies** * Leadership and ability to motivate teams. * Clear, effective, and professional communication. * Advanced knowledge of gastronomy and oenology. * Customer orientation, proactivity, and attention to detail. **What We Offer** * Permanent contract with a 6-month probationary period. * Gross salary commensurate with position level and collective bargaining agreement. * Opportunity to join a professional and dynamic team. * Job stability and prospects for professional development. * Terms aligned with the candidate’s experience and qualifications. **If hospitality and service excellence inspire you, we’re looking for you.** **Hotel Alicante Golf** Position Type: Full-time, Permanent Contract Salary: Up to €2,070.00 per month Benefits: * Flexible working hours * Training for professional certifications * Company-provided mobile phone * Uniform provided Work Location: On-site employment