Reception Assistant – 3* Hotel

Description

Job Summary: We are seeking a Reception Assistant to manage reservations, optimize resources, and deliver excellent customer service at a hotel. Key Highlights: 1. Join a leading travel industry company with global expansion. 2. Continuous professional development in a team that values talent. 3. Access to hotel discounts, high-quality training, and the Employee Club. **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels across 24 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Reception Assistant for our Exe Campus San Mamés 3* hotel located in León**. **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to deliver the highest quality customer service. * Guest check-in and check-out. * Telephone assistance and handling requests or incidents. * Delivering excellent customer service. **What are we looking for?** * Degree or studies in Tourism. * Experience in hotels of a similar category. * Advanced English proficiency; an additional language is a plus. **What do we offer?** At Eurostars Hotel Company, you can join a leading travel industry company undergoing continuous growth and global expansion, committed to the ongoing professional development of its team. Moreover, as part of Eurostars Hotel Company, you will enjoy the following benefits: * **50% discount on our premium hotels:** Enjoy up to 50% off all our outstanding 4*/5* hotels worldwide, and up to 20% off for your family members. * **The Power Business School training:** 100% free and unlimited access to all courses (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * **Access to our Employee Club:** Where you can benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel stays:** Through the Eurostars Hotel Company Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, feel free to share this job posting.