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Job Summary: We are seeking a Software Technical Support Specialist for Packaging Ecodesign, responsible for resolving user queries, providing technical assistance, and proposing packaging improvements. Key Highlights: 1. Education and experience in chemistry, materials engineering, or packaging. 2. Analytical, leadership, and communication skills for a solution-oriented role. 3. Opportunity for professional development and continuous training. Hey! At Fhios, we are looking for a **Packaging Ecodesign Software Technical Support Specialist** to join an important client. Before applying to our job offer, you’re likely wondering: *Who are we?* We are not “just” a technology consultancy, nor do we settle for being a creative agency. We are EVERYTHING—and our unifying thread is Artificial Intelligence. We apply AI to our projects in Digital Marketing, Development, and Cybersecurity. Get to know us! *Where are we located?* Our offices are in Barcelona and Madrid. Learn more on our website: https://www.fhios.es/ **What will be your mission?** * Resolve user queries regarding the packaging ecodesign tool. * Hold meetings with clients and provide technical support. * Understand and explain technical datasheets. * Validate results and propose packaging improvements. * Evaluate the company’s portfolio and present advanced solutions. * Manage projects and collaborate with multidisciplinary teams to assist users experiencing specific application issues. **This role is a challenge… What do we need you to bring?** * Degree in Chemistry, Chemical Engineering, Materials Engineering, Food Science and Technology, Industrial Design Engineering, or Product Development Engineering. * Prior experience in the packaging sector—especially in packaging or plastics. * Experience interacting with and holding meetings with clients. * Sufficient English proficiency to conduct technical conversations. * Proactive and solution-oriented attitude. * Skills in visual presentations. * Strong analytical ability, leadership qualities, and communication skills. * Adaptability and capacity for self-learning. * Teamwork capability. **At FHIOS, we don’t just ask—we also offer…** * Job Location: Logroño * Working Hours: Monday–Thursday, 8:00–17:00; Friday: Intensive schedule. (Hybrid model: three days per week in the office) * Thanks to our Onboarding program, we ensure you receive **the warmest possible virtual welcome**. * Enjoy 23 annual vacation days. * We boost your training. We partner with platforms such as Udemy and subsidize all certifications. Your knowledge makes us stronger. * If you refer a friend who joins fhios, you’ll receive an Amazon voucher worth €500! * Through our flexible compensation system, you can allocate your salary as you wish and benefit from tax deductions via childcare vouchers, meal vouchers, transport passes, and health insurance. * If you care about your well-being inside and out, you’ll love that we partially fund your gym membership through Wellhub. * Some companies host afterworks once a week. At fhios, we take it to the limit! We love organizing the best themed parties and contests with the entire *team*. Don’t believe us? Join us and find out! * Some offices require a formal *dress code*. Not ours—so dress however you like! * Fhios is an inclusive, non-discriminatory company where everyone has an opportunity. We have an Equality Committee to guarantee equal opportunities and treatment between men and women. * We are *Baby Friendly*. We envision a world where no man or woman must choose between starting a family and pursuing their professional career—and to achieve this, we adhere to an ethical code. At fhios, babies arrive with bread—and a complimentary gift basket!
