Description
**Our students' experience is our top priority.** At UNIR, we strive to provide close, agile, and high-quality support at every stage of their academic journey. If you enjoy helping people, resolving inquiries, and providing solutions, we are looking for you to join our team.
**Education and Experience**
* University degree or Higher Vocational Training qualification.
* Prior experience in administrative tasks.
* Proficiency in digital and office tools.
**Responsibilities:**
* Attend to and support customers in resolving questions, procedures, and requests through various contact channels.
* Deliver an excellent experience grounded in proximity, professionalism, and service orientation.
* Manage and process administrative documentation, ensuring its accurate preparation and follow-up.
* Collaborate cross-functionally with diverse teams to efficiently address customers' needs and requirements.
**What do we offer?**
At UNIR, we want you to grow both professionally and personally. That’s why we offer:
* A dynamic, supportive team and an exceptional working environment.
* Job stability and opportunities for growth within the organization.
* Working hours: Monday to Thursday, 9 a.m. to 6 p.m.; Friday, 9 a.m. to 2 p.m.
* Hybrid model: a combination of on-site and remote work.
* Discount portal and an attractive vacation package.
* Up to **80% discount** on UNIR training programs.
* **26 working days of vacation** \+ 4 days for personal matters \+ 16 annual flex hours.
*The EDUCATIONAL GROUP is firmly committed to equal opportunities and diversity, thereby fostering an environment free from all forms of discrimination.*
*\#LI\-ET1*