**Description:** ---------------- At **Domingo Alonso Group**, we are looking for a **Customer Advisor in Bodywork (Sheet Metal)** in **Santa Cruz de Tenerife** to join our **Chapín** team. **WHO FITS THIS ROLE?** * An **organized** person with the ability to **prioritize** tasks, **empathetic**, skilled in **conflict management**, focused on delivering the **best customer service**, and comfortable working in **digital environments**. **WHAT WOULD YOUR RESPONSIBILITIES BE?** * **Conduct an active vehicle reception, collecting all relevant information from the customer and regarding the incident.** * Document visible damages photographically and prepare the intake report. * **Perform preliminary damage estimation** using specific tools (Audatex, etc.). * Manage the necessary documentation for **insurance assessment**. **WHAT DO WE OFFER?** * Work in a **technological and innovative environment** where you can contribute all the ideas and improvements you come up with. * Opportunities for **professional development.** * **Continuous training.** * Full-time (40 hrs/week). * **Working hours:** **07:00 to 15:00 from Monday to Friday** **Requirements:** --------------- * **Intermediate or Advanced Vocational Training** related to Automotive, Commerce, Sales, Administration, or similar. * **Experience** in customer service of **at least 1 year**. * Good proficiency in **office applications** (email, spreadsheets). * **Driving license B**. * Intermediate English