Meliá Hotels International
SALES ADVISOR Meliá Villaitana
Minimum Requirements
What are we looking for in you?
-2-3 years of sales experience, Real Estate, insurance, dealerships or similar products.
- Degree in Business Administration, Marketing, Tourism, International Trade or similar fields.
- Fluent English (a second language is a plus).
- Strong communication skills, negotiation abilities and results orientation.
- Proficient in Office tools.
- Passion for sales, high motivation to excel and continuous improvement.
Description
Are you passionate about sales and looking for uncapped earnings? At Club by Meliá, your income depends on your talent.
At Meliá Hotels International, we are seeking a dynamic and results-driven Sales Advisor to join our Club by Meliá team, advising our customers on the vacation product Circle. Your mission will be to turn experiences into opportunities, generating new sales through clear, engaging, and persuasive presentations.
MISSION
Deliver a clear, honest, and personalized sales experience based on accurately identifying guest needs and effectively presenting high-value solutions. Act as part of a high-performance team, collaborating to achieve commercial goals through efficient management, results focus, and continuous improvement. Ensure every sale closure is handled transparently, with commitment and a long-term perspective, strengthening lasting relationships with new partners or customers.
Your key responsibilities:
· Establish warm, professional, and empathetic contact with guests within the sales room, clearly, transparently, and adaptively presenting the product according to each customer's profile.
· Apply active listening to identify customer needs, expectations, and motivations, offering tailored solutions aligned with their profile to maximize value proposition.
· Coordinate effectively with the team responsible for inviting guests to the sales room, ensuring a constant and qualified flow through smooth communication and shared objectives.
· Take an active approach in identifying and suggesting potential invitees when necessary, participating in opportunity generation that boosts room performance.
· Maintain up-to-date knowledge of the product, its benefits, terms, and processes, participating in internal trainings and developing skills through continuous self-learning.
· Conduct effective and transparent sales closures with full professionalism, ensuring each sale is properly recorded, formalized, and activated according to established procedures.
· Verify the payment status of the first annual fee and confirm product activation, establishing a solid relationship with the customer to provide support, resolve questions, and promote loyalty.
· Contribute to achieving individual and collective targets by actively integrating into a high-performance team with a culture of collaboration, commitment, and continuous improvement.
· Record every interaction and sales closure in the corresponding systems or platforms, ensuring traceability and process control according to established standards.
· Attend and actively participate in trainings, sales meetings, and feedback sessions to enhance technical, sales, and personal skills.
· Contribute to achieving individual and team sales objectives, understanding that quality service is the foundation for generating real sales opportunities.
Adolfo Suárez Madrid-Barajas Airport
La Guardia
English
