Description
***"The world is yours with Meliá"***
Discover a path without limits at Meliá, where growth and development opportunities are endless. Immerse yourself in a journey that will take you to work across multiple countries and become part of our extensive global family.
**Discover some of the benefits we offer:**
* **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
* **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Job Mission: Perform daily cleaning and tidying of guest rooms, as well as reporting any defects in these rooms to your immediate supervisor.
What will you do?
* Carry out all instructions and tasks assigned by your immediate supervisor, as well as those responsibilities required by your position.
* Clean and prepare guest rooms and common areas, ensuring the good condition of facilities and furniture using necessary cleaning products, tools, and materials.
* Check daily the operation of all facilities, electrical appliances in guest rooms, and equipment in general.
* Change linens according to established procedures.
* Stock and replenish guest rooms with required amenities and supplies. Responsible for removing trash.
* Report any anomalies, defects, or malfunctions detected, providing descriptions so they can be repaired following established procedures.
* Organize and maintain the housekeeping office and trolley in perfect order, condition, and cleanliness, managing stock levels of equipment, linens, and materials according to established procedures.
* Deliver guests' forgotten items to the Housekeeping Manager at the end of your shift.
* Review and verify room status, confirming no discrepancy exists with the system.
* Inspect assigned vacant rooms prior to guest arrivals.
* Comply with department-specific regulations and occupational health and safety regulations specific to the cleaning area.
What are we looking for?
* 1–2 years of experience working in a similar role within the hotel or cleaning industry.
* Knowledge of hotel operations.
* Knowledge of hygiene regulations and standards.
* Familiarity with cleaning equipment and products.
* Knowledge of room management.
* Service orientation.
* Proactivity.
**At Meliá, everyone is VIP**
*At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles outlined in our Human Resources policies. Furthermore, we prioritize spreading throughout our entire workforce a corporate culture committed to effective equality, and raising awareness about the need for joint and global action.*
*We reinforce our commitment to* ***equality and diversity****, avoiding any form of discrimination—especially related to disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.*
*Moreover, we advocate for the sustainable growth of our industry through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our colleagues, we make it possible.*
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