SAE Operations Technician

Description

With over 130 years of history, our company is one of the leading operators in Spain's road passenger transport sector. Starting in 2013, Avanza began a new phase by integrating into the Mexican multinational group Mobility ADO. Mobility ADO is a multinational company specialized in the comprehensive management of people's mobility. Founded in Mexico over 80 years ago, it is currently one of the world's leading private passenger transport operators. Avanza's services include: long-distance passenger transport, commuter transport, urban transport (Metro, Tram, Bus, and Bicycle), bus terminal management, and management of commercial enterprises and services. If you are interested in joining our team, passionate about passenger transport, and believe you meet the requirements outlined below, do not hesitate to apply to our vacancies—we would be delighted to meet you. At Avanza, we champion people, equal opportunities, and non-discrimination. All our selection and promotion processes are based exclusively on the candidate’s profile, knowledge, competencies, and experience. Responsibilities \- Monitor and track vehicle fleets in real time, verifying compliance with scheduled timetables and routes. * Load the daily service schedule into the SAE tool, incorporating service modification communications issued by the Traffic Department. * Identify incidents affecting service delivery or timetable and route adherence. * Provide support to drivers currently on duty regarding questions, concerns, or incidents, delivering precise instructions to resolve their requests. * Respond to emergency requests by activating the established procedure. * Collaborate with the Traffic and Workshop departments to resolve incidents requiring coordination across these areas. * Relay information regarding mechanical incidents in vehicles to the workshop. * Inform drivers of route or timetable deviations or changes mandated by the Traffic Department due to incidents or scheduled or unscheduled service interruptions. * Record and report events related to: incidents, vehicle/driver substitutions, service adjustments, stop cancellations, etc. * Conduct real-time system reviews to verify proper functionality. * Prepare service-related reports: punctuality, service compliance, etc. Requirements \- Academic qualification in Transport and Logistics * Minimum of 2 years’ experience as an SAE Operations Technician * Experience with fleet monitoring tools * Temporary full-time contract from 01/08 to 15/09 * Immediate availability to start * Availability to work * Availability to work at our Collado Villalba workplace * Availability to work rotating shifts: morning / afternoon / night Offer \- Temporary full-time contract from 01/08 to 15/09, with realistic prospects for continuity based on demonstrated performance * Schedule: rotating morning / afternoon / night shifts, Monday through Sunday. Night shift approximately every 6 weeks