Description
Job Summary:
We are seeking a Support Service Technician to supervise, maintain, and operate critical infrastructure within a Data Processing Center.
Key Highlights:
1. Supervision and operation of CPD infrastructure
2. Participation in installation and migration projects
3. Handling of specialized tools and instrumentation
DESCRIPTION
**Do you have technical experience with CPD infrastructure and are you familiar with DCIM tools?**
We are seeking a **Support Service Technician** to work on the supervision, maintenance, and operation of critical infrastructure at a Data Processing Center in Las Rozas (Madrid).
**Who Are We?**
At Inycom, with **over 40 years of experience** in the market and national and international presence, we specialize in ICT services and comprehensive business solutions for our clients — including Datacenter, Cloud Computing, AI, and IT Security solutions within large managed services.
Together with the rest of the Nunsys Group, we form **Spain’s largest technology group** (>2,800 colleagues). Our clients include major public sector accounts, agri-food, banking and insurance, industrial and service companies, laboratories, environmental and energy firms, healthcare providers, and telecom operators — totaling over 1,500 clients in our portfolio.
**Responsibilities: What Will Your Day-to-Day Look Like?**
* Supervision and operation of CPD infrastructure to ensure proper functioning of ICT equipment.
* Administration and operation of monitoring applications and service access tools.
* Participation in equipment and link installation and migration projects.
* User support: incident resolution, request handling, and inquiries.
* Active Directory user management (onboarding, offboarding, modifications, migrations).
* Installation and maintenance of assigned computer systems and equipment.
* Handling of specialized tools and instrumentation.
* Technical audits of rooms, equipment inspection, and incident resolution in compliance with regulations.
* Documentation and supervision of CPDs using a **DCIM management tool.**
**Requirements: What Do We Expect From You?**
* **Education**: Higher Vocational Training Cycle in ICT.
* **Experience**: Minimum 2–3 years in similar roles, especially with DCIM tools.
* **Knowledge** of systems, hardware, cabling, and monitoring tools.
* Teamwork capability and customer orientation.
Additional Information: **Location of the position: Las Rozas (Madrid)**
**Benefits: What Have We Prepared For You?**
* Join a rapidly growing company — **Spain’s largest Spanish-capital ICT sector initiative.**
* Continuous training, both in technical competencies (certifications) and soft skills and languages.
* Diverse professional development opportunities within strategic projects for top-tier clients across industry, public sector, healthcare, banking, energy, and more.
* Personalized benefits and flexible compensation plans.
**If you have a technical profile, CPD experience, and wish to take the next step in your IT career — join Inycom and work on what you’re passionate about!**