Customer Access and Measurement Manager Technician - Sevilla

Description

Job Summary: Coordinate, perform, and supervise the verification, inspection, checking, and incident response for measuring equipment, resolving measurement and telemetering incidents. Key Highlights: 1. Anomaly detection in equipment and remote actions 2. Back Office support management 3. Starbeat system monitoring, incident management, and improvements ### **General Information** **Country**Spain **State/Region**Andalusia **City**Sevilla **Team**Grids and Innovation **Seniority**Specialist (2\-4 years of experience) **Job Type**Permanent **Hire Type**Full\-Time **Work Regimen**Hybrid **Posting Date**04\-Jun\-2026 **Expiration Date**03\-Jul\-2026 **Company**EDISTRIBUCIÓN REDES DIGITALES, S.L.U. ### **Description and Requirements** We are seeking a "**Customer Access and Measurement Manager Technician - Sevilla**" to join our **Regulated Operations and Campaigns** team. **Who will you work with?** The Regulated Operations and Campaigns unit is organizationally part of Meter Operation and has the following objectives: * Improve the Telemeasuring Management process to enhance measurement quality by reducing consumption estimates and customer complaints in the most relevant customer segments. **What are the core occupational activities?** Coordinate, perform, and supervise the verification, inspection, checking, and incident response for measuring equipment within the scope of responsibility; resolve measurement and telemeasuring incidents at distribution boundaries, in accordance with applicable procedures and legislation. Perform any other duties, within the scope of professional competencies and skill level, as assigned by superiors due to service requirements; actively contribute to compliance with environmental regulations and occupational risk prevention standards. **What will you be responsible for?** In this role, your responsibilities will include: * Anomaly detection in equipment * Remote actions * Pre-fieldwork verification checks * Monitoring deadlines from anomaly detection to TDC (fieldwork) generation * Monitoring fieldwork deadline adherence and proper completion * Determining follow-up actions after TDC completion, based on results * Tracking required actions to be performed by customers, including direct contact with industrial or large-scale customers when necessary * Starbeat system monitoring, incident management, and improvements * Back Office support management **More details will be shared during the interview.** **What is required?** **Essential requirements** for this role are: * **Education:** Bachelor’s degree in Electrical Engineering, Electronics Engineering, or related field * **Competencies:** Complex problem solving, Results orientation, Collaboration **Preferred qualifications** include experience related to meter reading, billing, regulated operations, and advanced use of spreadsheets and databases. **Why join us?** * **Employment contract:** We invest in the development and stability of our employees. * **Salary:** At Endesa, salaries follow a structured framework aligned with the specific position and the candidate’s professional trajectory. * **Working hours:** We promote a new business approach centered on work-life balance for all employees, grounded in trust and responsibility. The goal is to achieve optimal results with greater flexibility while generating positive environmental impact. Under this premise, you will benefit from flexible working hours and, where position characteristics allow, the opportunity to work remotely. * **Flexible compensation:** A flexible compensation package enabling you to choose—based on your personal situation and preferences—among options such as meal vouchers, childcare assistance, private health insurance, transportation benefits, etc. * **Benefits:** Development opportunities. Work-life balance measures: You’ll enjoy an employee electricity tariff, study grants for yourself and your children, access to salary advances and loans, and participation in multiple training programs. Health promotion: We prioritize the physical and psychological well-being of our employees through the “Entrénate” program, which encourages sports and wellness via fitness activities, yoga, sporting competitions, etc. **What does the selection process look like?** Our process is fast and straightforward, comprising several stages tailored to the position’s requirements. If applicable, we will review your application and contact you for a deeper discussion, progressing toward possible technical and/or language assessments, followed by a formal selection interview. **How to apply?** If you believe this position offers development potential and a meaningful challenge, don’t hesitate—apply now! **Diversity, equity, inclusion, and the selection process** For us, diversity and inclusion are essential in daily operations; therefore, our selection processes always welcome all interested candidates who meet the required profile. We integrate and embrace diversity across all its dimensions. Trust, innovation, respect, flexibility, and responsibility form the core values of our organization. If your profile matches the job description requirements, our Talent Attraction team will contact you and provide further information about the process. Are you ready to make a difference and grow with us? Apply now and become part of the energy transition! **Who are we?** We are global leaders in energy generation, distribution, and retail, and the world’s largest private operator of renewable energy, thanks to our wind, hydroelectric, photovoltaic, and geothermal power plants. We generate, distribute, and commercialize energy across **28 countries** in Europe, the Americas, Africa, Asia, and Oceania, firmly committed to developing the territories and local communities where we operate—and serving all our customers. **To learn more about Endesa and Enel, please click these links:** **Endesa:** https://www.endesa.com/es/sobre\-endesa/quienes\-somos **Enel Green Power**: https://www.enelgreenpower.com/es \#LI\-DNI