Regional Manager - Telemarketing

Description

Job Summary: Lead and optimize the performance of a team of telemarketers to maximize sales conversion across our extensive training catalog. Key Highlights: 1. Strategic commercial leadership in a leading educational institution 2. Management and motivation of telephone sales teams 3. Optimization of sales techniques and commercial KPIs Join our **Leading Academic Institution for Technical\-Professional Education**! At **Formación Universitaria**, with over 25 years of experience and having trained more than **300\.000 students**, we are seeking a **Regional Manager** with a highly commercial and strategic vision to lead our telemarketing operations. We are an organization recognized for excellence, ensuring you will work with a high\-quality, prestigious educational product. **Job Mission** Your primary objective will be to lead and optimize the performance of a team of telephone telemarketers to maximize sales conversion across our extensive training catalog. **Main Responsibilities (Sales\-Focused)** * **Sales Leadership:** Lead the team to achieve and exceed monthly and annual enrollment targets. * **Sales Pitch Optimization:** Refine telephone sales techniques by leveraging our competitive advantages. * **Commercial KPI Management:** Monitor key indicators in real time (conversion rate, call duration, closing quality, etc.). * **Training and Motivation:** Train the team and maintain a high level of motivation oriented toward commercial success. * **Uphold Excellence:** Ensure every telephone interaction reflects our reputation, backed by over **15\.000 certified student reviews**. **Candidate Profile** * Proven experience as a Call Center Manager or similar role, preferably in direct sales or the education sector. * A clearly **results\-oriented profile**, capable of managing large volumes of leads. * Ability to convey confidence and value regarding our offered training programs. * Analytical capability to implement improvements in lead generation processes. **What We Offer** * **Immediate incorporation into a stable position within a prestigious organization with over 25 years of history.** * **Highly competitive salary with substantial commissions and incentives.** * **Immediate hiring with an indefinite contract.** * **Working hours: Monday to Friday, 9:00–17:30**