Incident Management

Description

**Location:** Rota (Cádiz) **Start Date:** September 14, 2026 We are seeking an **Administrative Assistant** to handle the daily management of incidents and related tasks for homeowners' associations. We are looking for an **organized, responsible, solution-oriented individual with strong communication skills**, capable of working autonomously and enjoying interpersonal interactions. What will your responsibilities be? * Administrative management and daily follow-up of homeowners' associations. * Handling and resolving owner inquiries via telephone, email, and in person. * Receiving, managing, and tracking incidents and malfunctions. * Contacting and coordinating with suppliers, maintenance companies, and professionals. * Requesting, comparing, and tracking budgets. * Monitoring repairs and work carried out in the communities. * Drafting and sending communications to owners. * Managing and tracking maintenance contracts and services. * Organizing and preparing documentation for homeowners' association meetings. * Supporting the preparation and conduct of meetings. * Following up on agreements adopted during meetings. * Archiving and updating documentation. * Monitoring and tracking pending matters for each community. * Managing correspondence and communications from the administration. * Other administrative tasks related to community management. What are we looking for? * Prior experience in **Property Management** or rental management is mandatory. * Proficiency with computer tools, email, and Microsoft Office. * An organized and methodical individual capable of handling multiple tasks simultaneously. * Ability to prioritize tasks and meet deadlines. * A solution-oriented, proactive individual able to work independently. * Strong oral and written communication skills. * Customer orientation and a courteous approach toward owners. * Ability to manage challenging situations professionally and calmly. * Knowledge of specialized Property Management software will be valued. What do we offer? * Stable position with potential for continuity. * Dynamic and responsible work environment. * Autonomy in daily operations. * Split shift: 9:30 AM–2:30 PM and 5:00 PM–8:00 PM, Monday to Friday. Availability to work Saturdays during summer months is required. If you are organized, solution-oriented, and skilled at interacting with people, **we want to meet you**. Salary: €1,300.00 per month Application questions: * Are you available immediately? * Do you reside in the area? * How many years of experience do you have in Property Management? Work location: On-site employment