Resident Engineer

Description

Job Summary: We are seeking a Resident Quality Engineer to ensure customer satisfaction, act as a strategic liaison, and promote continuous improvement in industrial automotive projects. Key Highlights: 1. High-impact project in the industrial automotive sector 2. Professional growth with training and internal promotions 3. Collaborative culture and daily challenge resolution **Description:** ---------------- **What if your next career step placed you at the heart of the projects transforming the industry?** Imagine being a key player in ensuring that processes, products, or solutions meet the highest standards of quality, innovation, and performance. At TRIGO, we don’t just seek experience—we seek people with attitude, commitment, and the drive to make their mark on what they do. Under our motto **QUALITY IS OUR MINDSET**, our purpose is to enable people to travel with complete peace of mind and confidence, ensuring that every mode of transport meets the highest standards of quality and safety. Are you ready to take the next step? **Resident Engineer \- Quality** * High-impact project in the industrial automotive sector. * Project duration: indefinite, direct hiring by the client. * Knowledge of fabrics (seat covers). * On-site working modality. **Why work with us?** \+ Constant innovation: here, each day brings new challenges, new ideas, and new solutions. \+ Real growth: we support your growth from within through training and internal promotions. \+ Collaborative culture: we work as a team, celebrate achievements together, and learn from our mistakes. **Your mission:** As a **Resident Engineer**, you will ensure customer satisfaction by acting as a strategic liaison between the customer and Tier 1 supplier, guaranteeing quality, leading incident resolution, and promoting continuous improvement. **The challenges you’ll face:** * Ensure customer satisfaction by acting as the liaison between the customer and Tier 1\. * Be the customer’s voice on the factory floor. * Analyze root causes in case of issues arising at the customer’s plant and assist in preparing responses to resolve them. * Contribute to ensuring that performed processes comply with SGA requirements. * Conduct audits according to standard requirements (including customer-specific standards) to maintain group compliance and certification. * Supervise series production activities at the customer’s facilities. * Identify issues and engage the relevant department to supervise and ensure effective corrective action through quality alerts and other communications. * Monitor results and customer perception of quality. * Provide information to management regarding organizational performance and ensure necessary improvement activities. * Perform real-time tracking of quality issues and warranty claims, reporting to the customer’s Quality Manager. * Train and supervise rework personnel from third-party agencies contracted at the customer’s facilities. **What will make you succeed in this role:** * Degree in Mechanical Engineering, Industrial Engineering, or related field. * 3 years of experience in quality and knowledge of fabrics (seat covers). * Proficiency in quality standards and internal/customer quality standards (VDA, APQP, ISO 9001, IATF 16949\...). * Advanced Excel skills and quality methodologies. * Minimum B2 level English; French and Arabic are assets. **Your selection process will be as follows:** * Brief call to align expectations and get to know you (15 min). * Online interview with the Talent Acquisition team (40 min). * In-person technical validation with the Operations team/department heads to understand daily operations (45 min). Because we know what you do matters, do it where it truly makes an impact. **Apply now and let’s continue building \#TeamTRIGO together.** At TRIGO, we promote equal opportunities and diversity. All applications will be evaluated without discrimination based on gender, origin, sexual orientation, disability, or other circumstances.