With over 30 years of experience in microcomputer services and software development, Group Saltó continues to grow and seeks talented individuals like you. We operate nationwide, employ over 300 professionals, and maintain a rapidly expanding Innovation Lab, recognized with awards at events such as the World Mobile Congress. We are seeking to incorporate a Back Office and Technical Resources Coordinator into our Lleida delegation. You will be responsible for managing and planning technicians’ routes and work orders, monitoring their execution, and supervising the Back Office team. Your responsibilities include: – Managing the technical team within the assigned area. – Supervising the Back Office team, ensuring quality and efficiency in related administrative tasks. – Receiving and logging incidents reported by clients and/or Project Managers. – Assigning work orders to technicians’ schedules. – Optimizing and planning routes to ensure efficiency. – Identifying technical team needs. – Reporting key information (e.g., estimated date, incident status, parts, photos, etc.) to end clients at the first level. – Monitoring technicians’ punctuality, including reporting absences or schedule changes. – Providing client support regarding service status and estimated arrival times. What do we offer? Working hours: 8:00 a.m. to 5:00 p.m. (1-hour lunch break). Workweek: Monday through Friday. Competitive salary aligned with professional background and competencies. Job stability within an established company. Immediate hiring. A dynamic environment engaged in innovative technology projects. * Minimum 2 years’ experience managing and planning technicians’ routes and work orders, as well as monitoring their execution and supervising the Back Office team. * Bachelor’s degree. * Spanish (advanced spoken and written proficiency). * Catalan (advanced spoken and written proficiency). * English (intermediate spoken and written proficiency). * Competencies/knowledge: Logistics and transportation. * Valid driver’s license: Class B. * Permanent employment contract. * Full-time position. * Additional relevant information: Working hours: 8:00 a.m. to 5:00 p.m. (1-hour lunch break). Workweek: Monday through Friday. Competitive salary aligned with professional background and competencies. Job stability within an established company. Immediate hiring. A dynamic environment engaged in innovative technology projects.