Administrative Assistant

Description

Job Summary: We are seeking an administrative assistant to provide customer support and assistance, managing incidents, orders, and documentation in the metallurgical sector. Key Points: 1. Customer support and assistance in a metallurgical company 2. Incident management, order processing, and documentation handling 3. Full-time schedule from Monday to Friday We are looking for a person to perform administrative tasks in a metallurgical company located in Viveiro (A Mariña Lucense). The main function is to provide customer support and assistance, resolving inquiries, issues, and matters related to the company's products and orders. Daily responsibilities include tracking and resolving customer incidents on marketplaces, commercial management with suppliers and customers, handling orders, incidents, and documentation (contracts, invoices, customer and supplier data), as well as other duties inherent to the position. This is a full-time contract, totaling 40 hours per week, from Monday to Friday, with split shifts between 08:00 and 18:00, including legally mandated breaks. * Prior experience in a similar role as described. * Strong organizational and task management skills. * Incident resolution and customer orientation (professional writing, clear and effective responses). * Living near the workplace is desirable. \- * GS Administration and Finance or equivalent. \- Proficient use of computer tools. \- Knowledge of English and/or French is desirable.