**We are looking for a person passionate about customer service and eager to become part of a dynamic team,** with a problem-solving spirit, attention to detail, and motivation to continue growing professionally. If you enjoy coordinating, communicating, and ensuring everything runs as planned... this could be your opportunity! **What will your mission be?** You will be responsible for managing the entire customer service cycle, from receiving quotation requests to the final delivery of orders. A key role that combines administrative, technical, and communication skills, working closely with production, sales, and logistics departments. **Main responsibilities:** \- Customer service: preparing quotes, tracking orders, and providing after-sales support. \- Internal coordination with Production, Logistics, and Sales departments to ensure service deadlines and quality. \- Comprehensive ERP management of quotes, orders, manufacturing orders, and incidents. \- Proactive follow-up on deliveries, claims, and returns. \- Administrative support and preparation of basic activity reports. Job type: Full-time, Permanent contract Salary: €22,500.00\-€25,000.00 per year Benefits: * Meals provided at the company * Company events * Intensive working hours during summer * Intensive working hours on Fridays * Meal vouchers Work location: On-site