Job Summary: We are seeking a Consultant to ensure the adoption and activation of hotel technology solutions through efficient, customized integration and end-user training. Key Highlights: 1. Join an established technology company. 2. Strong focus on consulting and professional development. 3. A stable, collaborative environment oriented toward continuous improvement. **Location:** Gran Canaria / Tenerife (hybrid model). **Apply now:** https://www.noray.com/noray/nuestro\-equipo/\#form **About Noray** **Noray** is a Microsoft Partner hotel technology company whose mission is to help hotels and hotel chains take control of their businesses and improve performance using cutting-edge technology. With 46 years of experience, over 1,500 customer references, and a 97% annual renewal rate, Noray’s track record stands as a testament to its commitment to meeting the needs of hotel businesses. We offer the security and peace of mind only an established company can provide. **JOB MISSION** A **Consultant at Noray** ensures the correct **adoption and activation** of the company’s hotel technology solutions across client properties, through an **efficient, customized integration process aligned with each client’s specific needs**. The Consultant will also be responsible for **end-user training**, ensuring maximum utilization of the tools and functionalities provided, delivering a **high-quality service**, and generating **real, measurable value** for the client. **OPERATIONAL FUNCTIONS AND RESPONSIBILITIES** * Analyze **client needs** and adapt the technological solution to their operational and functional requirements. * Ensure **correct product activation**, guaranteeing adherence to timelines, quality, and defined standards. * **Configure and customize the software** according to each client’s characteristics and business processes. * Deliver **end-user training**, and develop and maintain instructional and support materials. * Provide **post-activation support**, managing incidents and accompanying the client during initial usage phases. * Maintain a **smooth, close relationship with the client**, collecting feedback to drive continuous service and product improvement. * Propose and participate in the **improvement of internal processes** related to activation, training, and client support. **REQUIREMENTS AND KEY COMPETENCIES** * Prior experience in **technology consulting**, software implementation, or activation projects. * **MB-800 certification.** * Ability to **analyze and understand business processes**, especially within hotel environments (highly desirable). * Clear client orientation, service quality focus, and results-driven mindset. * Strong **communication and end-user training skills**. * Organizational ability, autonomy, and time management skills. * Functional knowledge of management solutions (Microsoft ecosystem knowledge is desirable). * Proactive, collaborative attitude oriented toward continuous improvement. **WHAT DO WE OFFER AT NORAY?** Join an established technology company with a strong focus on consulting and professional development. **Benefits and Conditions** At Noray, we champion **flexibility, work-life balance, and professional growth**: **Flexibility and Work-Life Balance** * **Remote work for 4 days per week.** * **1 day onsite** in **Tenerife** or **Gran Canaria**, depending on your place of residence. * **Flexible working hours**, enabling better daily schedule management. * **Three months per year of reduced working hours (35 hours/week).** * **Birthday leave**, in addition to your regular vacation days. * **Two weeks per year of 100% remote work**, complementary to the standard hybrid model. **Development and Recognition** * **Scholarships for official Microsoft certifications.** * **Individual performance-based incentives and/or recognition.** **Well-being and Stability** * **100% salary supplement** during temporary incapacity due to common contingencies. * **Private health insurance**, offered via flexible compensation schemes. * A stable, collaborative environment oriented toward continuous improvement. **ARE YOU INTERESTED?** If you are motivated by direct client engagement, guiding clients through the adoption of technology solutions, and joining a company where consulting delivers real value, **we want to meet you**. **Apply to this position and join Noray** https://www.noray.com/noray/nuestro\-equipo/\#form Employment type: Full-time, Permanent contract Work location: Hybrid remote work in 38003 Santa Cruz de Tenerife, Santa Cruz de Tenerife province